Jessica Nin
Rego Park,NY
Summary
Dynamic Office Manager with a proven track record at Dr. Stephen B. Chernick, excelling in healthcare administration and staff leadership. Expert in ICD-10 coding and insurance verification, enhancing clinic efficiency and patient satisfaction. Committed to maintaining HIPAA compliance while fostering a collaborative team environment. Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.
Overview
18
18
years of professional experience
Work History
Office Manager / Biller & Coder
Dr. Stephen B. Chernick
Forest Hills, NY
03.2020 - Current
- Accomplished Podiatry Office Manager with expertise in staff supervision and clinic efficiency
- Maintain an inventory of medical and office supplies.
- Supervise office staff and assign duties.
- ICD-10 and CPT.
- Knowledgeable in Medical Issues and Terminology
- Medical Insurance Verification.
- Various practice management software.
- Claim Entry and Payment Posting.
- HIPAA Compliant
- Online Claim Submissions and ERAs
- Deal with day-to-day customer issues.
- Processed prior authorization requests for medical services and procedures.
- Maintained accurate records of all authorization requests and decisions.
Medical Assistant
Dr. Clara M. Rivera M.D
Forest Hills, NY
12.2017 - 12.2023
- Registered new patients into practice management software, ensuring accurate demographic data entry.
- Managed appointment scheduling, patient flow, and phone inquiries while maintaining professionalism.
- Facilitated treatment by relaying patient messages to physicians regarding concerns and updates.
- Oversaw patient registration, insurance verification, and form completion to enhance operational efficiency.
- Ensured compliance with HIPAA regulations for safeguarding confidential patient information.
- Processed prior authorization requests for medical services and procedures.
Medical Assistant
Dr. Stephen B. Chernick DPM
Forest Hills, NY
05.2017 - 03.2020
- Provided administrative and clinical support to physicians for enhanced operational efficiency.
- Maintained and analyzed patient records to ensure accurate information.
- Prepared patients and examination rooms, including vital sign checks and history documentation.
- Assisted physicians during examinations to facilitate patient care.
- Managed front desk responsibilities, including scheduling surgeries and coordinating appointments.
- Processed prior authorization requests for medical services and procedures.
Home Health Aide
Personal Touch Home Health Care
Hauppauge, NY
12.2007 - 12.2017
- Ensured timely completion of all tasks while maintaining high efficiency.
- Monitored vital signs, including temperature, pulse rate, and blood pressure.
- Administered medications per physician or nurse practitioner directives.
- Managed patient transportation and coordinated appointment scheduling.
- Maintained HIPAA compliance to safeguard sensitive patient information.
- Documented care provided and submitted detailed notes to supervisor.
Education
Some College (No Degree) - Medical Billing And Coding
Penn Foster Career School
Scranton, PA12-2023
High School Diploma -
Brentwood High School
Brentwood, NY06-2005
Skills
- Healthcare administration
- Telephone reception
- Accounts receivable management
- Leadership skills
- Workers’ compensation expertise
- Front office operations
- Records management systems
- Microsoft Office proficiency
- ICD-10 coding
- CPT coding practices
- Insurance verification processes
- Prior authorization
- Claim processing
Education and Training
other,other
Personal Information
References
References available upon request.
Timeline
Office Manager / Biller & Coder
Dr. Stephen B. Chernick
03.2020 - Current
Medical Assistant
Dr. Clara M. Rivera M.D
12.2017 - 12.2023
Medical Assistant
Dr. Stephen B. Chernick DPM
05.2017 - 03.2020
Home Health Aide
Personal Touch Home Health Care
12.2007 - 12.2017
Some College (No Degree) - Medical Billing And Coding
Penn Foster Career School
High School Diploma -
Brentwood High School
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