Jesica Nunez- Yanes
Summary
Organized and dependable restaurant server for 2.5 years. Bringing customer comfort and enhance experience with good communication skills and a friendly attitude. Making sure that I meet every customers needs.
Overview
3
3
years of professional experience
Work History
Restaurant Server
Front Of The House
06.2021 - Current
- Cultivated warm relationships with regular customers.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Greeted new customers, discussed specials, and took drink orders.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Trained new hires on restaurant policies, procedures, and exceptional customer service standards.
- Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
- Bussed and reset tables to keep dining room and work areas clean.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
Education
High School Diploma -
Royal Palm Beach High School
Royal Palm Beach, FL05.2023
Skills
- Customer Satisfaction
- Order Taking
- Organization
- Guest service
- Team Player
- Exceptional communication
- Courteous Phone Demeanor
- Decision-Making
- Relationship Building
- Reliable and Responsible
- Memory retention
Languages
Spanish
English
Timeline
Restaurant Server
Front Of The House
06.2021 - Current
High School Diploma -
Royal Palm Beach High School
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