Jessica Cruz
Summary
Healthcare professional with strong foundation in supporting medical teams and providing patient care. Proven ability to handle clinical and administrative tasks with precision. Known for fostering teamwork and adapting to evolving healthcare needs. Proficient in patient interaction and medical record management.
Overview
17
17
years of professional experience
Work History
Certified Medical Assistant
White Plains Physicians Associates
05.2021 - Current
- Greet and room patients.
- Remove suture/staples.
- Perform administrative duties as needed.
- Obtain medical history and input into Epic along with vital signs.
- Remove and apply dressing on post op patients.
- Ensure sure rooms are stocked with all necessary supplies as needed.
- Assist physician with injections and other duties as assigned.
Certified Medical Assistant
COLUMBIA DOCTORS
06.2020 - 05.2021
- Greet and room patients
- Obtain vital signs
- Perform EKGs
- Perform administrative duties
- Schedule appointments
- Perform POC INR testing
- Apply Holter Monitor on patients as needed
Certified Medical Assistant
SCARSDALE MEDICAL GROUP
08.2018 - 04.2020
- Greet and room patients
- Record medical history and vital signs in patients charts
- Perform Spirometry and venipuncture
- Perform EKGs
- Perform administrative duties
- Schedule appointments
- Call patients with their results
- Perform POC testing
Sr. Medical Assistant
WESTCHESTER HEALTH ASSOCIATES/NORTHWELL HEALTH
10.2014 - 07.2018
- Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms
- Record patients' medical history, vital statistics, or information such as test results in medical records
- Schedule appointments for patients
- Perform administrative duties as assigned
- Perform routine laboratory tests and sample analyses
- Perform PFT/Spirometry
- Perform Venipuncture
- EpiPen/Auvi-Q teaching
Medical Assistant
TAMPA GENERAL HOSPITAL
09.2012 - 08.2014
- Explain treatment procedures, medications, diets, or physicians' instructions to patients
- Contact medical facilities or departments to schedule patients for tests or admission
- Greet and log in patients arriving at office or clinic
- Perform routine laboratory tests and sample analyses
- Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms
- Record patients' medical history, vital statistics, or information such as test results in medical records
- Authorize drug refills and provide prescription information to pharmacies
- Prepare and administer medications as directed by a physician
Front Desk/ Medical Assistant
DR NINA FIALLOS PEDIATRICS
11.2010 - 09.2012
- Perform routine laboratory tests and sample analyses
- Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms
- Schedule appointments for patients
- Show patients to examination rooms and prepare them for the physician
- Record patients' medical history, vital statistics, or information such as test results in medical records
- Explain treatment procedures, medications, diets, or physicians' instructions to patients
- Administer Vaccinations
- Contact medical facilities or departments to schedule patients for tests or admission
Front Desk/ Medical Assistant
DR FAN PEDIATRICS
08.2009 - 08.2010
- Record patients' medical history, vital statistics, or information such as test results in medical records
- Prepare and administer medications as directed by a physician
- Show patients to examination rooms and prepare them for the physician
- Perform routine laboratory tests and sample analyses
- Schedule appointments for patients
- Verify Insurance Eligibility
Patient Care Technician
ALBERT EINSTEIN HOSPITAL
11.2007 - 04.2009
- Record patients' medical history, vital statistics, or information such as test results in medical records
- Prepare treatment rooms for patient examinations, keeping the rooms neat and clean
- Help physicians examine and treat patients, handing them instruments or materials or performing such tasks as giving injections or removing sutures
- Perform routine laboratory tests and sample analyses
- Perform EKG
- Change dressings on wounds
Education
Bachelor of Science - Health Services Administration
Monroe College
Bronx, NY12-2008
Skills
- HIPAA compliance
- Medical terminology
- Specimens collection and processing
- Patient scheduling
- Phlebotomy techniques
- Telephone etiquette
- Workflow organization
- Multitasking and organization
- Basic life support
- EMR / EHR
- Reliable team player
- Bilingual English /Spanish
Timeline
Certified Medical Assistant
White Plains Physicians Associates
05.2021 - Current
Certified Medical Assistant
COLUMBIA DOCTORS
06.2020 - 05.2021
Certified Medical Assistant
SCARSDALE MEDICAL GROUP
08.2018 - 04.2020
Sr. Medical Assistant
WESTCHESTER HEALTH ASSOCIATES/NORTHWELL HEALTH
10.2014 - 07.2018
Medical Assistant
TAMPA GENERAL HOSPITAL
09.2012 - 08.2014
Front Desk/ Medical Assistant
DR NINA FIALLOS PEDIATRICS
11.2010 - 09.2012
Front Desk/ Medical Assistant
DR FAN PEDIATRICS
08.2009 - 08.2010
Patient Care Technician
ALBERT EINSTEIN HOSPITAL
11.2007 - 04.2009
Bachelor of Science - Health Services Administration
Monroe College
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