Jessica Ochoa
Tucson,AZ
Summary
Professional in healthcare with solid 14 years of experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
14
14
years of professional experience
Work History
Patient Care Specialist
Pascua Yaqui Tribe - Alternative Medicine Clinic
06.2010 - 04.2022
- Ensured compliance with HIPAA regulations by safeguarding confidential patient information at all times.
- Provided emotional support to patients and their families during challenging moments, fostering trusting relationships throughout their healthcare journey.
- Assessed patient needs during admission interviews, accurately documenting pertinent health history information for clinical decision-making purposes.
- Reduced patient wait times by efficiently managing schedules and appointments.
- Streamlined inventory management for patient care supplies, ensuring availability and reducing waste.
- Increased efficiency of medical record keeping by meticulously updating patient files and charts.
Medical Assistant
Pascua Yaqui Tribe - Alternative Medicine Clinic
06.2010 - 04.2022
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Residential House Manager
Native Music Coalition
06.2022 - 02.2024
- Created detailed reports regarding facility conditions, incident occurrences, or other pertinent information as requested by ownership or management personnel.
- Coordinated maintenance requests, ensuring prompt completion of repairs and minimal disruption to residents.
- Organized social activities for residents to promote camaraderie and engagement within the community.
- Served as liaison between residents, staff, and external service providers to ensure seamless communication and coordination of services for the community's benefit.
- Maintained a safe living environment by enforcing house rules and conducting regular safety inspections.
- Managed budgets and financial records to ensure responsible allocation of funds for maintenance, improvements, and events.
- Developed strong relationships with residents, fostering a positive and supportive living community.
Education
Patient Care Technician - Medical
Tucson College
Tucson, AZ10.2010
Medical Assistant - Medical
Pima Medical Institute
Tucson, AZ07.2006
GED -
El Rio Center
Tucson, AZ06.2005
Skills
- Typing Speed of 50 WPM
- Cultural Awareness and Sensitivities
- Exceptional Organization
- Teamwork and Collaboration
- Excellent Communication
- Team Leadership
- HIPAA Compliance
- Mental health awareness
Certification
- CPR/AED Certification
- Fingerprint Clearance Card
- Certified Medical Assistant (CMA)
- Certified Nursing Assistant (CNA)
- Patient Care Technician Certification (PCT)
Timeline
Residential House Manager
Native Music Coalition
06.2022 - 02.2024
Patient Care Specialist
Pascua Yaqui Tribe - Alternative Medicine Clinic
06.2010 - 04.2022
Medical Assistant
Pascua Yaqui Tribe - Alternative Medicine Clinic
06.2010 - 04.2022
Patient Care Technician - Medical
Tucson College
Medical Assistant - Medical
Pima Medical Institute
GED -
El Rio Center
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