Jessica O'Daniel
Denver,CO
Summary
Dynamic professional with a proven track record at CertaPro Painters, adept in advertising management and fostering teamwork. Excelled in elevating client satisfaction and boosting sales through strategic marketing and strong client relationships. Skilled in documentation and reporting, consistently achieving goals with a focus on impactful achievements.
Overview
10
10
years of professional experience
Work History
Residential Sales Associate
CertaPro Painters
Parker, CO
07.2023 - 02.2025
- Educated customers on the advantages of products and services offered by company.
- Analyzed customer feedback surveys to measure client satisfaction levels.
- Created detailed estimates for each customer based on their needs and budget.
- Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
- Collaborated with other team members to identify areas for improvement in the sales process.
Production and Marketing Supervisor
CertaPro Painters
Parker, CO
07.2023 - 02.2025
- Collaborated with sales teams to align marketing strategies with sales objectives.
- Monitored online reviews and feedback from customers on various platforms to assess customer satisfaction levels.
- Created content for various social media platforms including Facebook, Twitter, Instagram and YouTube.
- Maintained accurate records of daily production activities.
- Coached staff on strategies to enhance performance and improve customer relations.
Receptionist Coordinator
Preferred Auto Brokers
Sheridan, CO
05.2015 - 09.2025
- Assisted in resolving customer complaints or inquiries in a timely manner.
- Developed efficient systems for managing customer data securely in accordance with company policies.
- Participated in subordinates' tasks to facilitate productivity or help overcome difficulties.
- Coordinated various administrative tasks such as filing documents and preparing reports.
- Processed invoices, payments, and other financial transactions according to established procedures.
Caregiver
Care.com Inc
Littleton, CO
05.2016 - 08.2020
- Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
- Tended to children's general needs while providing supervision for safety in day-to-day activities.
- Managed logistics of children's daily life, including transportation to and from activities.
- Performed glucose monitoring tests, insulin injections and other medication administration as prescribed by physician.
Education
Associate of Science - Radiology
Concorde Career College
Aurora, CO02-2023
Bachelor of Arts - Psychology
Colorado Mesa University
Grand Junction, CO05-2021
Skills
- Product sales
- Advertising management
- Teamwork and collaboration
- Client Relationship Management
- Documentation and reporting
References
References available upon request.
Timeline
Residential Sales Associate
CertaPro Painters
07.2023 - 02.2025
Production and Marketing Supervisor
CertaPro Painters
07.2023 - 02.2025
Caregiver
Care.com Inc
05.2016 - 08.2020
Receptionist Coordinator
Preferred Auto Brokers
05.2015 - 09.2025
Associate of Science - Radiology
Concorde Career College
Bachelor of Arts - Psychology
Colorado Mesa University
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