JESSICA OGAS
Mount Pleasant,TX
Summary
Experienced Implementation Consultant with a strong background in healthcare technology and surgical support. Skilled in optimizing system efficiencies and driving successful project outcomes. Proficient in EHR systems and project management, consistently leading predictive analytics initiatives and implementing process automation to reduce manual efforts by 30%. Committed to leveraging compliance knowledge and technical expertise to enhance user satisfaction and achieve operational excellence. Dedicated to revolutionizing healthcare workflow quality and improving patient care. Committed to improving system design and operations for reliable workflow management. Researches and implements budget-conscious security and encryption solutions to protect user privacy and increase overall network health. Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Implementation Consultant
Surgical Information Systems
06.2022 - Current
- Partnered with Development team for effective prioritization of enhancement requests.
- Accelerated project completion rates by 20% through optimized onboarding processes.
- Enhanced user satisfaction by optimizing application setups
- Led predictive analytics initiatives in revenue cycle management
- Developed automated solutions, reducing manual effort by 30%
- Optimized workflows by employing innovative data integration practices.
- Enhanced reporting accuracy by implementing robust validation checks
- Streamlined system workflows to enhance operational efficiency and client outcomes
- Pioneered a custom analytics dashboard, elevating data-driven decision-making
- Refined data accuracy with enhanced error-check mechanisms, improving report reliability
- Fostered team synergy in cross-departmental projects to boost productivity and results
- Developed innovative strategy for sustainable client management systems.
- Cultivated key client relationships, leading to a 15% increase in retention
- Designed forward-thinking strategies to anticipate healthcare tech trends
- Supervised junior staff, strengthening capability and delivery.
- Introduced AI-driven tools to streamline client service processes
- Managed deployment of cloud-based solutions, boosting system scalability and reliability.
- Optimized resource allocation, cutting project overhead by 18%
Certified Surgical Technologist
PSN Affiliates - Legent Plano
11.2021 - 05.2022
- Improved process efficiency, contributing to the overall performance of the surgical team
- Demonstrated proficiency in various surgical techniques and procedures
- Maintained exceptional standards in patient care.
- Optimized team interactions within the OR environment to uphold surgical precision and safeguard procedures.
- Applied cutting-edge scrubbing practices in surgery settings for better patient results.
- Facilitated critical pre-surgery preparations by liaising with physicians effectively
- Implemented cost-saving measures by enhancing efficiency in supply handling and billing.
- Streamlined OR processes, increasing team efficiency and reducing surgery time
- Pioneered the use of new surgical tools to enhance procedural outcomes
Surgical Technologist - Labor and Delivery Tech
Medical City Lewisville
10.2020 - 02.2022
- Managed scheduling of procedures, ensuring smooth hospital operations
- Handled patient admissions into Meditech and CPN systems
- Maintained inventory and ordered supplies as needed
- Updated surgeon preference cards, contributing to process improvement
- Boosted team collaboration by optimizing communication channels between surgeons and staff
- Provided empathetic labor coaching, improving patient comfort and satisfaction
- Revamped supply chain procedures to ensure timely availability of necessary surgical items
- Managed patient admissions and data entry, increasing system accuracy and patient flow
- Streamlined patient data management, enhancing record accuracy and access
- Enhanced procedural efficiency by reorganizing supply inventory systems
Surgical Services Coordinator
Southwest Transplant Alliance
05.2019 - 10.2020
- Managed surgical procedures in collaboration with medical staff for organ transplants.
- Carried out initiatives to reform policies for better process efficiency.
- Managed administrative duties including scheduling and transportation coordination
- Exhibited proficiency in organ preservation and kidney pumping
- Displayed adept problem-solving by autonomously recovering organs for research.
- Coordinated organ recovery processes, maintaining efficient timelines.
- Strengthened group cohesion to maintain efficiency during high-pressure scenarios.
- Introduced new scheduling processes, enhancing service quality.
- Analyzed and improved inventory systems, reducing waste by 15%
- Optimized team workflow, increasing operational efficiency by 20%
- Enhanced scheduling accuracy, slashing patient wait times by 25%
- Pioneered advanced organ preservation techniques to extend viability
- Refined record-keeping processes, ensuring meticulous data accuracy
- Streamlined data management for enhanced operational tracking and reporting accuracy
- Developed team training protocols to elevate skill levels and efficiency
- Introduced digital tools for real-time data analysis, boosting decision-making speed
- Fostered a collaborative team environment to maintain high morale and productivity
Certified Surgical Technologist
HCA Healthcare (Medical City Plano & Medical City Denton)
11.2015 - 05.2019
- Streamlined surgical procedures with preference card improvements
- Implemented high-level scrubbing techniques across multiple specialties
- Enhanced surgeon-OR staff communication, boosting surgical precision
- Optimized weekend scheduling, ensuring consistent staff availability
- Introduced new compliance protocols, elevating patient safety
- Maintained rigorous sterilization standards to ensure patient care quality
- Mentored junior technicians, boosting team skill levels and morale
- Analyzed surgical outcomes to suggest improvements in technique and equipment use
- Reduced OR turnover times by implementing efficient pre-op setups
- Evaluated and adjusted inventory levels to reduce waste by 15%
- Facilitated OR team development sessions to enhance collaboration
Lead Cashier
Nebraska Furniture Mart
02.2015 - 11.2015
- Directed retail sales operations at Nebraska Furniture Mart
- Supervised and mentored a team of over 50 cashiers
- Enhanced team performance through regular evaluations and targeted mentorship
- Introduced new conflict resolution techniques, improving team dynamics
- Optimized transaction workflows, ensuring superior customer service
- Transformed retail operations through strategic leadership
- Boosted cashier efficiency by implementing streamlined transaction systems
- Pioneered unique sales strategies that markedly increased customer satisfaction
- Fostered a collaborative work environment, enhancing team cohesion
- Reimagined team structure to optimize operational efficiency and service quality
- Streamlined cashier operations, increasing transaction speed and accuracy
- Developed new sales tactics, significantly enhancing customer engagement
- Provided ongoing support to the cashier team, boosting morale and productivity
- Revised retail strategies to anticipate market trends, securing competitive advantage
- Monitored daily sales reports to pinpoint areas for improvement
Education
M.S. - Healthcare Administration
Southern New Hampshire University
B.S. - Business Administration, Healthcare Administration
Southern New Hampshire University
Skills
- PROJECT MANAGEMENT
- REVENUE CYCLE MANAGEMENT
- ADMINISTRATIVE BUDGETING
- REGULATORY REPORTING STANDARD
- EHR (ITRANSPLANT, MEDITECH, DONORNET, TRANSNET, SIS COMPLETE)
- MATERIALS MANAGEMENT (IOS ENVI)
- HEALTHCARE COMPLIANCE AND REGULATIONS (CDC, CMS, JOINT COMMISSION, OPTN, UNOS, AORN GUIDELINES, AND ASCA REGULATIONS, STANDARDS AND PRACTICES
- HEALTHCARE ADMINISTRATION
- PROCESS IMPROVEMENT
- SUPPLY CHAIN MANAGEMENT
- RISK MANAGEMENT
- QUALITY ASSURANCE
- DATA ANALYSIS
- Implementation management
- Stakeholder management
- Software implementation
- Solution design
- Data migration
- Business analysis
- Project management
Certification
Certified Surgical Technologist, 161893
Linkedinlearningcertifications
- Communicating with Diplomacy and Tact
- Customer Service: Problem-Solving and Troubleshooting
- Electronic Health Records, Health Information Exchange & Data Standards
- Healthcare Data Analytics
- Workflow Analysis & Process Redesign
- The Evolution of Healthcare IT
- Software Development Life Cycles
- Critical Communications for IT
- Agile Software Development
- Agile Software Development: Creating an Agile Culture
- Human-Computer Interface & Usability
Timeline
Implementation Consultant
Surgical Information Systems
06.2022 - Current
Certified Surgical Technologist
PSN Affiliates - Legent Plano
11.2021 - 05.2022
Surgical Technologist - Labor and Delivery Tech
Medical City Lewisville
10.2020 - 02.2022
Surgical Services Coordinator
Southwest Transplant Alliance
05.2019 - 10.2020
Certified Surgical Technologist
HCA Healthcare (Medical City Plano & Medical City Denton)
11.2015 - 05.2019
Lead Cashier
Nebraska Furniture Mart
02.2015 - 11.2015
M.S. - Healthcare Administration
Southern New Hampshire University
B.S. - Business Administration, Healthcare Administration
Southern New Hampshire University