Jessica Oliva
8329 Cole St,CA
Summary
Proficient front desk receptionist excelling in time management and people skills. Demonstrated ability to enhance patient experiences and streamline operations through effective appointment scheduling and clear communication. Ready to drive efficiency and service excellence.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Receptionist
Jalisco Smog Check
Los Angeles, CA
10.2018 - Current
- Managed front desk operations, ensuring efficient patient flow and timely service delivery.
- Scheduled appointments using electronic systems, optimizing staff time and resource allocation.
- Handled incoming calls and inquiries, providing accurate information regarding smog check procedures.
- Maintained organized records of vehicle inspections, enhancing data retrieval efficiency and compliance tracking.
Education
High School Diploma -
Los Angeles Senior High School
Los Angeles, CA06-2010
Skills
- Front desk management
- Telephone skills
- Data entry
- Organizational skills
- Time management
- Verbal communication
- People Skills
Accomplishments
Completed Smog Technician School From Master Automotive Training
Certification
Smog Technician Certificate of accomplishment
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Receptionist
Jalisco Smog Check
10.2018 - Current
High School Diploma -
Los Angeles Senior High School