Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jessica Ontiveros

Lindenwold,New Jersey

Summary

To Whom It May Concern,

I am writing to express my interest in the Leasing Consultant position at PSCo, as advertised.

With one year of experience in the real estate industry and a strong commitment to providing exceptional customer service, I am excited about the opportunity to contribute to your team. In my current role at Capital Managment, I have gained valuable experience in conducting property tours, managing lease applications, and coordinating with maintenance staff to ensure tenant satisfaction. My ability to communicate effectively with prospective and current tenants has allowed me to build strong relationships and maintain high occupancy rates. Additionally, I have developed a keen eye for detail, ensuring that all lease documents are accurately prepared and compliant with local regulations. I am particularly drawn to PSCo because of your reputation for excellence and your commitment to creating a positive living experience for your residents and employees. I am confident that my skills in customer service, property management, and marketing align well with the responsibilities of the Leasing Consultant role. I am eager to bring my enthusiasm and dedication to your team and contribute to the continued success of PSCo.

Thank you for considering my application. I look forward to the opportunity to discuss how my experience and skills can benefit your company. Please feel free to contact me at any time to schedule an interview.

Sincerely,

Jessica Ontiveros

Overview

6
6
years of professional experience

Work History

Leasing Consultant

Capital Management
Lindenwold, New Jersey
01.2024 - Current
  • Processed incoming payments from tenants in a timely manner.
  • Conducted regular inspections of properties to identify any potential maintenance or repair issues.
  • Developed marketing materials such as brochures, flyers, emails and website content.
  • Maintained positive relationships with tenants by responding promptly to inquiries and requests.
  • Processed move-outs by completing final walkthroughs, collecting keys, inspecting unit condition and preparing documentation for accounting purposes.
  • Updated resident data into property management software system daily.
  • Resolved tenant complaints promptly and professionally while maintaining positive relationships with residents.
  • Assisted with the preparation of monthly reports including occupancy rates, delinquency percentages and market surveys.
  • Processed transfer requests from existing tenants who wished to move within the same building or complex.
  • Inspected vacated units to determine necessary repairs or improvements prior to new occupancy.
  • Tracked leads using CRM software and followed up with interested parties.

Manager

Ontiveros Cleaning Service
Lindenwood, New Jersey
01.2019 - Current
  • Scheduled interviews for potential candidates and conducted reference checks prior to hire.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
  • Analyzed customer feedback data to develop action plans for improving services offered.
  • Provided leadership during times of organizational change or crisis situations.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Configured and tested automated marketing campaigns in Salesforce Marketing Cloud.

Education

High School Diploma -

Lindenwold High School
Lindenwold, NJ
06-2018

Skills

  • Customer Service expertise
  • Relationship Building
  • Creative Problem-Solving
  • Property Management
  • Collection Actions
  • Maintenance Scheduling
  • Knowledge of leasing and market conditions
  • Skilled multi-tasker

Languages

Spanish
Native/ Bilingual

Timeline

Leasing Consultant

Capital Management
01.2024 - Current

Manager

Ontiveros Cleaning Service
01.2019 - Current

High School Diploma -

Lindenwold High School
Jessica Ontiveros