Jessica Ordaz
Spring
Summary
Detail-oriented collision center receptionist with over 2 years of experience in automotive customer service, insurance coordination, repair scheduling, and high-volume payment processing. Strong background in managing cash, checks, and insurance deposits with complete accuracy, while supporting efficient workflow.
Overview
12
12
years of professional experience
Work History
Receptionist
Sterling Mccall Collision Center of Jersey Village
Jersey Village
08.2023 - 10.2025
- Delivered high-quality customer service in a fast-paced collision center, assisting clients with check-ins, updates, and repair status.
- Coordinated directly with insurance companies regarding claims, supplements, and payments.
- Processed all daily financial transactions, including cash, checks, and insurance payments, ensuring the accuracy of deposits and reconciliation.
PCA
Houston Methodist
Houston
11.2021 - 09.2022
- Reported changes in patient conditions, recorded vitals, and maintained cleanliness and patients' comfort.
- Educated patients on basic health practices and self-care techniques.
Bank Teller
First CommunityBank
Houston
09.2017 - 11.2017
- Handled cash deposits, withdrawals, and transfers for clients.
- Assisted customers with account inquiries and provided product information.
- Maintained compliance with banking regulations and internal policies.
Sales Associate
Footlocker, Finishline,
Houston
01.2014 - 02.2016
- Maintained an organized sales floor by restocking merchandise and arranging displays.
- Assisted customers in selecting footwear and apparel for optimal fit and style.
- Processed customer transactions quickly and accurately at the point of sale.
Education
High School Diploma -
Westfield High School
05-2014
Skills
- Customer service
- Cash handling
- Claim processing
- Appointment scheduling
- Financial reconciliation
- Customer relationship management
Timeline
Receptionist
Sterling Mccall Collision Center of Jersey Village
08.2023 - 10.2025
PCA
Houston Methodist
11.2021 - 09.2022
Bank Teller
First CommunityBank
09.2017 - 11.2017
Sales Associate
Footlocker, Finishline,
01.2014 - 02.2016
High School Diploma -
Westfield High School