Jessica Orloff
Hollywood
Summary
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience. Hardworking Bartender with experience in large-scale casual/ formal dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes. While enjoying what I do professionally and taking pride in work ethic, I always ensure that the Customers/Guests leave happier then when they arrived.
Overview
10
10
years of professional experience
Work History
Bartender/Restaurant Server
Ann's Florist and Coffee Bar
2024.01 - Current
- Kept bar presentable and well-stocked to meet customer needs.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Obtained cash bank and stocked service bar to prepare for operation.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Followed strict recipes and drink measurements to minimize product used.
- Prepared garnishes by evenly slicing and pitting fruits.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Bartender
Ford's Garage Plantation
2023.10 - 2024.01
- Kept bar presentable and well-stocked to meet customer needs.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Obtained cash bank and stocked service bar to prepare for operation.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Followed strict recipes and drink measurements to minimize product used.
- Prepared garnishes by evenly slicing and pitting fruits.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Bartender/Shift Manager
Sports Grill Pembroke Pines
2020.10 - 2023.05
- Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.
- Served high customer volumes during special events, nights, and weekends.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Set up bar for operation, obtained cash bank, and stocked service bar.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Bartender
Goldfingers Gentlemen's Club
2014.06 - 2020.07
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
Education
Associate of Arts - Exercise Physiology
Florida State University
Tallahassee, FL06.2009
Skills
- Knowledge of Craft and Microbrews as well as Specialty Drinks and Cocktails
- POS Transactions
- Customer Preferences
- Service bar
- Employee Performance Evaluations
- Staff Management
- ServSafe Management/ Service Certification
Timeline
Bartender/Restaurant Server
Ann's Florist and Coffee Bar
2024.01 - Current
Bartender
Ford's Garage Plantation
2023.10 - 2024.01
Bartender/Shift Manager
Sports Grill Pembroke Pines
2020.10 - 2023.05
Bartender
Goldfingers Gentlemen's Club
2014.06 - 2020.07
Associate of Arts - Exercise Physiology
Florida State University