Jessica Ortiz
3815 Poinsettia Dr. Dallas,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Assistant
Trinity Womens Center
02.2015 - 04.2022
- Sanitized, restocked and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Obtained client medical history, including medication information, symptoms and allergies.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Taught patients about medications, procedures and care plan instructions.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Obtained pre- and post-treatment vital signs.
- Completed full set up for in office procedures and assisted during procedures.
- Trained new employees and students
- Scribed for physician during telemedicine calls
- Translate for patients and physician
- Triage phone calls
Donor Support Technician
CSL Plasma Center
06.2014 - 02.2015
- Set up, maintained and verified sterility of lab equipment and tools.
- Carried out day-day-day duties accurately and efficiently.
- Worked flexible hours; night, weekend, and holiday shifts.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Maintained energy and enthusiasm in fast-paced environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Associate of Science -
Dallas College
Dallas, TX12.2023
Medical Assistant - Medical Assisting
Remington College
Garland, TX03.2014
Skills
- Updating Medical Records
- Treatment Room Preparation
- Time Management
- Cleaning and Organizing
- Diagnostic Testing
- Procedure Assistance
- Examination Preparation
- Critical Thinking
- Clear Communication
- Multitasking and Prioritization
- Sanitizing and Cleaning
- EMR system - Athena health and Epic
- Vitals Collection and Documentation
- Team-player who can also work independently
- Patient Relations
- Flexibility and Adaptability
- Show Dynamic Leadership
- Scheduling procedures (OR/in office)
- Triage patients
- Patient Scheduling
Certification
- NRCMA - Nationally Registered Certified Medical Assistant
Languages
Spanish
Native or Bilingual
Timeline
Medical Assistant
Trinity Womens Center
02.2015 - 04.2022
Donor Support Technician
CSL Plasma Center
06.2014 - 02.2015
Associate of Science -
Dallas College
Medical Assistant - Medical Assisting
Remington College