Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Jessica Ortiz

Oak Ridge,NJ

Summary

Driven Faculty Practice Supervisor with 25 years of proven track record at University Physicians Associates & RWJBH.

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.



Overview

25
25
years of professional experience
1
1
Certification

Work History

Faculty Practice Supervisor

RWJBH
11.1999 - Current
  • Oversaw front desk staff, trained and monitor completion of programs to maintain high professional standards and ensure continuous improvement of skills by maintaining schedules of regulatory compliance for staff members.
  • Experienced on healthcare plans policies and procedures.
  • Skilled in ophthalmology billing, auditing medical records, analyzing denials and appealing with proper documentation to justify services rendered for maximum reimbursement.
  • Collaborated with physicians to obtain GAP authorizations from insurance companies when an in-network physician is not available to improve health outcomes.
  • Highly experienced in all aspects of the medical office. Able to accurately register, obtain authorizations, provide financial counseling to patients with a broad understanding of Hospital services and the faculty.

Education

Bachelor of Science - Healthcare Administration

Western Governors University
Salt Lake City, UT
08.2026

Skills

  • Microsoft Word, Excel, Power Point, OneDrive & Team
  • Electronic Health Records
  • MedAptus, Infinity, Epic, Craneware,
  • Great Organizational Skills
  • Daily Collections Maintenance
  • Ethical Practice, Patient Care, Patient Safety & HIPAA Guidelines
  • Personnel, Schedule & Workflow Management for continuous improvement
  • Supplies Ordering
  • Multitasking Abilities, Problem-solving abilities, Attention to Detail, Adaptability and Flexibility and process implementation
  • Decision-Making

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Certification

Strategic Thinking & Innovation Certificate

Timeline

Faculty Practice Supervisor

RWJBH
11.1999 - Current

Bachelor of Science - Healthcare Administration

Western Governors University
Jessica Ortiz