Summary
Overview
Work History
Education
Skills
Timeline
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Jessica Padilla

Las Vegas,NV

Summary

Diligent Cage Cashier with over a year assisting guests with chips, Ez-Pay tickets, promotional play, credit and debt advances, issuing and redeeming Markers and Front Money. Reliable and focused professional with efficient money handling abilities. Bringing over 20 years of experience in Las Vegas area.

Overview

3
3
years of professional experience

Work History

Casino Cage Cashier/Rep

Park MGM
08.2021 - 12.2022
  • Enforced company standard operating procedures, gaming regulations and Title 31 compliance.
  • Processed various cash transactions and answered gaming customer questions.
  • Handled money, ticket and chips exchanges for customers.
  • Prepared and issued money banks to change persons at start of each shift.
  • Able to process and complete Fill Request from table games timely and accurately.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Redeemed foreign currencies using accurate exchange rates.
  • Issued and redeemed Markers and front money for guests
  • Supported guest satisfaction and loyalty through prompt customer service and timely payouts.

Front Desk Receptionist

Couture Dermatology
01.2018 - 04.2018
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Collected payments and applied to patient accounts.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated
  • Filed and updated patient information and medical records.
  • Precisely evaluated and verified benefits and eligibility.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.

Security Officer

Securitas Security Services USA
05.2015 - 01.2017
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Patrolled and monitored premises in company vehicle, on bicycle and by foot.
  • Checked and verified photo identification prior to granting facility access.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.

Education

Medical Billing And Coding

Northwest Career College
Las Vegas, NV
12.2018

Diploma -

Bonanza High School
Las Vegas, NV
06.1999

Skills

  • Efficient Service
  • Voucher and Chips Cashing
  • Customer Satisfaction
  • Rewards Tracking
  • Active Learning

Timeline

Casino Cage Cashier/Rep

Park MGM
08.2021 - 12.2022

Front Desk Receptionist

Couture Dermatology
01.2018 - 04.2018

Security Officer

Securitas Security Services USA
05.2015 - 01.2017

Medical Billing And Coding

Northwest Career College

Diploma -

Bonanza High School

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Jessica Padilla