Jessica Padilla
Houston,TX
Summary
Dynamic professional with extensive experience at Memorial Hermann Hospital, excelling in schedule coordination and office administration. Proven ability to enhance operational efficiency through effective communication and relationship building. Skilled in utilizing advanced software tools and fostering teamwork, ensuring seamless workflow and superior customer service in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Business Office Coordinator
Memorial Hermann Hospital
Houston, TX
10.2024 - Current
- Assisted in maintaining accurate records and documentation for office operations
- Supported daily administrative tasks, ensuring smooth office functionality
- Utilized office software to manage correspondence and data entry tasks
- Facilitated communication between departments to enhance collaboration
- Developed correspondence letters, memos, and emails.
- Negotiated contracts with vendors, securing favorable terms that benefited both parties involved in the transaction.
Scheduling Coordinator
Memorial Hermann Hospital
Houston, Tx
05.2021 - 10.2024
- Coordinated surgery scheduling to enhance operational efficiency and service delivery.
- Managed appointment calendars for multiple healthcare providers, optimizing workflow and reducing wait times.
- Facilitated communication between medical staff to ensure accurate information exchange.
- Trained new team members on scheduling protocols and best practices, fostering a collaborative environment.
- Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
- Optimized workflow by prioritizing tasks based on urgency and aligning staff assignments accordingly.
- Developed strong working relationships with management and executive team through effective scheduling and communication skills.
Optometrist Technician
Vision Optique
Houston, TX
11.2019 - 05.2021
- Assisted in patient screenings, ensuring accurate measurements of visual acuity and intraocular pressure.
- Maintained and calibrated optical equipment to guarantee precise testing conditions for eye examinations.
- Educated patients on contact lens care and proper eyewear maintenance to enhance overall eye health.
- Scheduled appointments and managed patient records using electronic health record systems for efficient workflow.
- Collaborated with optometrists to prepare examination rooms and facilitate smooth patient transitions during visits.
- Trained new staff on equipment operation and office procedures to promote consistency in service delivery.
- Implemented inventory management practices, ensuring availability of necessary supplies for daily operations.
Education
Associate of Science - General Studies
San Jacinto College
Pasadena, Texas, TX01.2021
Skills
Customer service
Office administration
Office management
Schedule coordination
Relationship building
Staff training and development
Teamwork and collaboration
Time management
Multitasking and organization
Problem-solving abilities
Excellent communication
Reliability
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Business Office Coordinator
Memorial Hermann Hospital
10.2024 - Current
Scheduling Coordinator
Memorial Hermann Hospital
05.2021 - 10.2024
Optometrist Technician
Vision Optique
11.2019 - 05.2021
Associate of Science - General Studies
San Jacinto College