Jessica Palacios Moran
Anaheim,CA
Summary
Dedicated cashier and cook with proven skills in customer service, cash handling, and teamwork. Committed to providing exceptional experiences and enhancing customer satisfaction in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Cashier/Cook
House of Chimney Cakes
Anaheim, CA
02.2024 - Current
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted in maintaining cleanliness and organization of the front-end area to enhance customer experience.
- Handled cash management, ensuring proper change distribution and balancing cash drawers at shift end.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly to ensure satisfaction.
- Collaborated with team members to optimize workflow during peak hours, improving overall service efficiency.
- Monitored inventory levels and assisted in restocking supplies to maintain product availability for customers.
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Addressed customer needs and made product recommendations to increase sales.
Education
Cypress College
Cypress05.2027
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Team collaboration
- Customer service excellence
- Money handling
- Cash handling and management
- Cash register operation
- Order taking
Languages
Spanish
Native or Bilingual
Timeline
Cashier/Cook
House of Chimney Cakes
02.2024 - Current
Cypress College