Jessica Parker
Kirkland
Summary
Compassionate Case Manager known for high productivity and efficiency in task completion. Possess specialized skills in needs assessment, care plan development, and client advocacy. Excel at communication, problem-solving, and time management to effectively support clients in achieving wellness goals.
Overview
10
10
years of professional experience
3
3
Certifications
Work History
Case Manager/Housing Advocate
Mother Nation
Seattle
08.2022 - Current
- Conducted comprehensive assessments to determine clients' needs and eligibility for services.
- Designed and evaluated individualized culturally and trauma-sensitive care plans in partnership with clients and service providers for sustained success.
- Advocated for clients' rights and access to essential services within the community.
- Coordinated referrals to community resources and support services, enhancing clients' access to essential support.
- Educated clients on mental health and addiction conditions, treatment options, and self-care techniques, empowering informed decision-making for their care.
- Facilitated applications for government and tribal benefits, housing, and employment opportunities, streamlining access to critical resources.
- Communicated with legal services providers, social services agencies, and local judicial systems regarding cases.
- Attended court hearings as a representative of the organization and support.
- Conducted home visits to assess the safety of living environments.
- Maintained accurate documentation of client interactions and service outcomes in case files and software systems.
- Advised staff members on effective strategies for working with challenging client behaviors.
- Created and maintained grant budget and reports.
- Implemented and evaluated staff, volunteer or training programs.
- Represented the organization in relations, education and training with governmental, tribal and community organizations.
Program Coordinator Intern
Innovations Human Trafficking Collaborative
Olympia
06.2020 - 10.2020
- Coordinated and participated in training sessions for Federal, State, Tribal and community partners on human and sex trafficking awareness.
- Organized events to promote collaborative efforts against human trafficking.
- Assisted in developing program materials and resources for outreach initiatives.
- Facilitated meetings to discuss program updates and strategic planning.
- Conducted research on best practices in combating human trafficking issues for the Indigenous community.
- Provided guidance and support to program participants in navigating resources, services, and opportunities.
- Established and maintained partnerships with community organizations to expand program reach.
- Utilized social media and digital tools to promote programs and engage with the community.
- Provided administrative support by managing files, documents, and internal communications efficiently.
Retail Sales Lead
Road Runner Sports
Seattle
03.2016 - 08.2018
- Provided additional work experience upon request.
Education
Bachelor of Arts - Psychology
University of Washington
Seattle, WA08-2021
Skills
- Care plan development
- Client advocacy
- Individualized counseling
- Crisis and conflict management
- Program development
- Home visits and inspections
- Community outreach
- Resource management
- Budget management
- Fund tracking
- Compliance monitoring
- Data management systems
- Time management
- Organization and multitasking
- Problem-solving abilities
- Decision-making
- Vulnerable population awareness
Certification
Building Native Communities: Financial Skills for Families, Oweesta Corporation, Seattle, WA. 2025
Timeline
Case Manager/Housing Advocate
Mother Nation
08.2022 - Current
Program Coordinator Intern
Innovations Human Trafficking Collaborative
06.2020 - 10.2020
Retail Sales Lead
Road Runner Sports
03.2016 - 08.2018
Bachelor of Arts - Psychology
University of Washington