Proven Emergency Services Dispatcher and Developmental Aide with Broome County Government, adept in crisis management and active listening. Excelled in high-pressure environments, ensuring swift, accurate emergency response and enhancing patient quality of life. Skilled in information documentation and teamwork, consistently prioritized critical situations, contributing to efficient, life-saving outcomes.
Holding the current titles of acting senior dispatcher, CTO, tactical incident dispatcher, and nationally certified as a police academy instructor for general topics (completed Dec 2023). Have been an integral part of spear heading recruitment for my current department and am very active in dispatch academies.
