Jessica Pearey
Council Bluffs
Summary
I’m motivated and results-driven with a background in sales, leadership, and customer service at Palm Beach Tan, where I advanced to Assistant Store Lead through strong performance. Consistently recognized as a Top 50 nationwide performer within the company, in multiple categories each month. I’m a quick learner with strong multitasking and communication skills. Excited to grow with a company while contributing to team success and customer satisfaction.
Overview
2027
2027
years of professional experience
Work History
Assistant Store Manager
Palm Beach Tan
Council Bluffs
10.2024 - Current
- Assisted in managing daily store operations, ensuring a seamless customer experience.
- Supported staff training and development to enhance team performance and service quality.
- Monitored inventory levels.
- Managed cash registers, ensuring accurate transactions, balancing drawers daily, and confirming closeouts/drops.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Responded to customer concerns, to significantly raise customer satisfaction ratings.
- Resolved escalated customer issues effectively.
Cold Caller
Edward’s Chevrolet Cadillac
Council Bluffs, IA
2018 - 2019
- Conducted outbound calls to potential customers, promoting vehicle offerings and dealership services.
- Assisted in scheduling appointments for showroom visits and set up customer appointments for sales team.
- Achieved daily call quotas by managing time and prioritizing tasks for maximum efficiency.
- Stayed up-to-date on industry trends and competitor activities, ensuring well-informed discussions with potential clients.
- Followed up with customers to solicit further sales.
Education
High School Diploma - General Studies
Lewis Central High School
Council Bluffs, IA05.2017
Skills
- Problem-solving
- Customer service and engagement
- Customer relations
- Team building and leadership
- Goals and performance
- Sales techniques
- Multitasking
Timeline
Assistant Store Manager
Palm Beach Tan
10.2024 - Current
Cold Caller
Edward’s Chevrolet Cadillac
2018 - 2019
High School Diploma - General Studies
Lewis Central High School