Summary

Overview

Work History

Education

Skills

Professional References

Timeline

Jessica Pepos

Three Forks,MT

Summary

Experienced and detail-oriented professional seeking a Customer Account Specialist position at Magris Talc. Bringing over 20 years of administrative and client service experience, with strong communication, scheduling, and problem-solving skills to support customer satisfaction and operational efficiency.

Overview

years of professional experience

Work History

Orthodontic Assistant

Dr. Adam Ostby

Billings, MT

01.2019 - 01.2024

Managed appointment scheduling and patient communications
Maintained accurate records and supported inventory tracking
Ensured smooth daily operations and customer satisfaction

Surgical Assistant

Drs. Steve & Dan Whitney

Havre, MT

01.2017 - 01.2019

Coordinated patient intake and documentation
Digitally recorded data and maintained compliance with protocols
Supported team efficiency through proactive communication

Clinical Partner

Dr. Gene Tynes

Great Falls, MT

01.2006 - 01.2013

Oversaw consultations and coordinated treatment plans
Managed lab work, charting, and administrative tasks
Maintained strong relationships with patients and vendors

Dental Assistant / Front Office Support

Dr. Robert Neil

Butte, MT

01.2013

Handled front desk operations including scheduling and billing
Processed insurance claims and managed referrals
Delivered professional and courteous service to all clients