Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Jessica Perdomo

Boca Raton,FL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

7
7
years of professional experience
1
1
Certification

Work History

General Manager

Milagros Restaurant
04.2023 - Current
  • Developed and implemented strategies to increase sales and profitability
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems
  • Developed and maintained relationships with customers and suppliers through account development
  • Formulated policies and procedures to streamline operations
  • Provided strategic oversight of marketing and promotional campaigns to keep campaigns aligned with overall goals and objectives
  • Trained new employees on proper protocols and customer service standards
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.

Food and Beverage Manager

The Colony Hotel
04.2024 - 06.2024
  • Developed staff training programs to enhance service skills and increase overall efficiency.
  • Maintained highest standards for beverage quality and service.
  • Maintained a clean, safe, and welcoming environment for patrons, adhering to strict health code regulations.

Dinning Room Manager

Acts Retirement Living
07.2022 - 04.2023
  • Greeted guests, sat at tables and brought orders to assist front of house staff
  • Designed overall floorplans and coordinated modifications for events and special reservations
  • Took special reservations and planned restaurant accommodations with kitchen and front of house staff
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.

Manager

Iron Bar
01.2018 - 02.2020
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Cross-trained existing employees to maximize team agility and performance.

Education

Associate of Science - Food And Nutrition Management

LaGuardia Community College of The City University of New York
Long Island City, NY
06.2019

Skills

  • Vendor Negotiations
  • Labor Cost Controls
  • Safety Assurance
  • Employee Scheduling
  • Process Redesign
  • Purchasing
  • Menu Planning
  • Verbal and Written Communication
  • Staff Training
  • Leadership and team building
  • Problem Resolution
  • Team Player
  • Bilingual
  • Team Oversight
  • Organizational Development

Certification


  • Certified Dietary Manager (Pending activation)
  • ServSafe Certificate, 9/15/23 - 9/15/28
  • BLS Provider (CPR and AED) 06/27/24 - 06/26
  • First Aid Certification 06/27/24 - 06/27/26

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Food and Beverage Manager

The Colony Hotel
04.2024 - 06.2024

General Manager

Milagros Restaurant
04.2023 - Current

Dinning Room Manager

Acts Retirement Living
07.2022 - 04.2023

Manager

Iron Bar
01.2018 - 02.2020

Associate of Science - Food And Nutrition Management

LaGuardia Community College of The City University of New York

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Jessica Perdomo