Summary
Overview
Work History
Education
Skills
Functionalsummary
Certification
Roles And Responsibilities
Timeline
Generic

Jessica Pereira

Yonkers,New York

Summary


Seasoned professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about EMR charting and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader. Patient-oriented with over 28 years of diverse experience in direct patient care, staff supervision and department operations. Skilled at multitasking and prioritizing patient needs and daily assignments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Coordinates the process and procedures for the timely collection, documentation and accuracy of PPS inpatient rehab facility-patient admission information (IRF-PAI) data, keeping on top of deadlines so our outcome measurements for efficiency, effectiveness and finance are not impacted negatively. Constant chart reviews to ascertain the proper medical information needed to complete the IPOC (interdisciplinary plan of care) and team rehab notes. Constant communication with the interdisciplinary team for patient team rounds. Organize Press Ganey meetings monthly, attend patient care meetings monthly, involved in constant EPIC optimizations, multi NYP Campus meetings, CARF and Joint Commission involvement, Quality Indicating testing with UDS (uniform data system) for staff credentialing.

Overview

29
29
years of professional experience
1
1
Certification

Work History

PPS Coordinator/Patient Care Coordinator

New York Presbyterian Hospital
11.2019 - Current
  • Coordinates the process and procedures for the timely collection, documentation and accuracy of PPS inpatient rehab facility-patient admission information (IRF-PAI) data, meeting deadlines so outcome measurements for efficiency, effectiveness and finance are not impacted negatively
  • Continuous chart reviews to collect proper medical information needed to complete the IPOC (interdisciplinary plan of care) and team rehab notes that correlate with interdisciplinary team rounds
  • Organize Press Ganey meetings monthly, attend patient care meetings monthly, involved in constant EPIC optimizations, multi NYP Campus meetings, CARF and Joint Commission involvement, Quality Indicating testing with UDS (uniform data system) for staff credentialing
  • Established a culture of accountability within the department, regularly reviewing individual performance metrics and addressing areas requiring improvement promptly
  • Maintained accreditation status by adhering to established guidelines set forth by regulatory agencies such as CMS
  • Promoted a positive work environment through fostering teamwork and providing ongoing guidance to PPS coordinators and support staff.
  • Continuously sought opportunities for professional development by attending industry conferences, workshops, and seminars; applied new knowledge to enhance the effectiveness of the PPS Coordinator role within the organization.
  • Strengthened interdepartmental relationships through active participation in interdisciplinary meetings, promoting communication and collaboration among healthcare professionals.

Director of Recreation Therapy

Blythedale Children’s Hospital-Steven and Alexander Cohen Long Term Care Facility
09.2016 - 11.2019
  • Created, constructed and supervised a brand new Recreation Therapy program from the ground up for the opening of a LTC unit for medically fragile vent pediatrics and adolescents.
  • Spearheaded innovative approaches to resource allocation and strategic planning.
  • Negotiated favorable contracts with vendors for reduced costs and improved service quality.
  • Increased company revenue by streamlining processes and implementing cost-saving measures.
  • Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
  • Evaluated employee performance objectively using established metrics, leading to fair compensation adjustments based on meritocracy principles.
  • Championed corporate social responsibility initiatives that enhanced the company''s reputation in the community and industry at large.
  • Oversaw supply chain functions to verify inventory levels and budget adherence.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Assisted in recruiting, hiring and training of team members.

Manager

American Seniors Communities-Eagle Valley Meadows
11.2014 - 07.2016
  • Manager for a 21 bed locked ong term memory care/dementia unit
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics to meet regulatory compliance for the Department of Health
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Consulting Clinical Specialist (Per Diem)

Adult Day Program/Sit N Fit- MS Society
08.1999 - 06.2014
  • TR Clinical Specialist for MS Society support groups and provide leisure education, facilitate community recreation programs, able to supervise and lead groups, 1:1 programs and handle caseloads of up to 25 clients
  • Gave presentations to conference attendees, clinicians, and administrators.
  • Streamlined workflow processes within clinical teams by implementing innovative technologies and best practices that resulted in improved efficiency and reduced error rates.

Primary Recreation Therapist

The Hebrew Home for the Aged
10.2006 - 12.2013
  • Primary Recreation Therapist, conducted initial assessments for a patient centered care plan
  • MDS documentation
  • Collaborated with interdisciplinary teams for comprehensive patient care and improved treatment outcomes.
  • Developed schedules of activities and community outings to create expressive outlets for residents.
  • Educated patients on creating positive coping skills and healthy personal goals through leisure and recreation modalities.
  • Facilitated individual and group recreation therapy sessions to promote independent community-based recreation.
  • Recorded and monitored patient progress to document responses to therapy.
  • Supervised and directed [Number] volunteers to provide assistance in implementing, planning and leading [Type] activities.
  • Documented overall well-being of residents and progress to evaluate activities for enjoyment and efficacy.
  • Instructed patients in activities and techniques such as dance, music or art designed to meet specific physical or psychological needs.

Program Specialist

Hamilton Center
05.2001 - 08.2003
  • Worked with developmentally disabled children and adults focusing on community-based socialization skills and activity participation

Chief Recreational Therapist

Maximum Security Segregation Unit Pendleton Juvenile Facility
05.2000 - 04.2001
  • Chief Recreational Therapist
  • Established structure and protocols for the development of the TR programs at the correctional facility
  • Improved patient engagement by incorporating a variety of recreational activities tailored to individual needs and interests.
  • Participated in case conferences with other healthcare professionals to discuss updates on patient progress and develop collaborative strategies.

Senior Therapist

Sub Acute Rehab Mount Sinai Hospital
10.1997 - 04.2000
  • Senior Therapist

· Developed community reintegration process and educational programming for inmates

· Organized the “think first” program and received Team Award for “do it” program and lead the Delta Society Pet Assisted Therapy Program

· Supervised volunteers reporting to rehab unit

  • Developed innovative therapeutic approaches to address unique client needs.
  • Provided crisis intervention services, stabilizing clients during critical moments.
  • Led workshops on mental health topics to raise awareness within the community.
  • Enhanced client well-being by developing and implementing individualized therapy plans.
  • Maintained thorough documentation of client progress, ensuring regulatory compliance.
  • Advocated for clients'' needs within various settings, supporting their overall wellbeing.

Primary Recreation Therapist

Adult Rehab Unit Morningside House Nursing Home
10.1995 - 10.1997
  • Primary Recreation Therapist
  • Developed schedules of activities and community outings to create expressive outlets for residents.
  • Collaborated with interdisciplinary teams for comprehensive patient care and improved treatment outcomes.
  • · Provided continuous support to residents, clients and their family members

Recreation Therapist Intern

Rusk Institute for Rehabilitation Medicine NYU Medical Hospital
06.1995 - 09.1995

Education

Bachelor of Science - Therapeutic Recreation

Indiana University Bloomington
Bloomington, IN

Skills

  • Teamwork and Collaboration
  • Problem-Solving
  • Medication and IV administration
  • Time Management
  • Attention to Detail
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Excellent Communication
  • Critical Thinking
  • Strong Clinical Judgment
  • Team Collaboration
  • Patient and family advocacy

Functionalsummary

Perspective Payment Services Coordinator/Patient Care Coordinator, Recreational Therapist CTRS with around 27 years of experience in healthcare, Social Service Designee and Certified Nursing Assistant; special skills inputting ICD10 codes for IRF-PAI transmission on the inpatient rehab unit for adults, treating medically fragile pediatric vent dependent, elderly, mentally challenged, youth and children though specialized recreational therapy programming. A deep respect for the Principles of Person-Centered Care in which one will pay close attention to a client as an individual and meet the client “where they are at” a Teepa Snow technique. A proven customer service leader with strong effective communication and team building skills. Practical knowledge of EPIC, UDS, meditech, sigma and matrix medical records, data collection and statistical analyses for service and process improvements.

Certification

  • CTRS since 1995
  • Bachelors of Science with a Specialization in TR from IU Bloomington
  • United States Army Reserve with Honorable d/c
  • CPR-First Aid trained
  • Social Services Designee Certification
  • Certified Nursing Assistant

Roles And Responsibilities

Coordinates the process and procedures for the timely collection, documentation and accuracy of PPS inpatient rehab facility-patient admission information (IRF-PAI) data, keeping on top of deadlines so our outcome measurements for efficiency, effectiveness and finance are not impacted negatively. Constant chart reviews to ascertain the proper medical information needed to complete the IPOC (interdisciplinary plan of care) and team rehab notes. Constant communication with the interdisciplinary team for patient team rounds. Organize Press Ganey meetings monthly, attend patient care meetings monthly, involved in constant EPIC optimizations, multi NYP Campus meetings, CARF and Joint Commission involvement, Quality Indicating testing with UDS (uniform data system) for staff credentialing.

Timeline

PPS Coordinator/Patient Care Coordinator

New York Presbyterian Hospital
11.2019 - Current

Director of Recreation Therapy

Blythedale Children’s Hospital-Steven and Alexander Cohen Long Term Care Facility
09.2016 - 11.2019

Manager

American Seniors Communities-Eagle Valley Meadows
11.2014 - 07.2016

Primary Recreation Therapist

The Hebrew Home for the Aged
10.2006 - 12.2013

Program Specialist

Hamilton Center
05.2001 - 08.2003

Chief Recreational Therapist

Maximum Security Segregation Unit Pendleton Juvenile Facility
05.2000 - 04.2001

Consulting Clinical Specialist (Per Diem)

Adult Day Program/Sit N Fit- MS Society
08.1999 - 06.2014

Senior Therapist

Sub Acute Rehab Mount Sinai Hospital
10.1997 - 04.2000

Primary Recreation Therapist

Adult Rehab Unit Morningside House Nursing Home
10.1995 - 10.1997

Recreation Therapist Intern

Rusk Institute for Rehabilitation Medicine NYU Medical Hospital
06.1995 - 09.1995

Bachelor of Science - Therapeutic Recreation

Indiana University Bloomington
  • CTRS since 1995
  • Bachelors of Science with a Specialization in TR from IU Bloomington
  • United States Army Reserve with Honorable d/c
  • CPR-First Aid trained
  • Social Services Designee Certification
  • Certified Nursing Assistant
Jessica Pereira