Summary
Overview
Work History
Education
Skills
Timeline
Generic

JESSICA PEREZ

Bronx,New York

Summary

Motivated, with understanding customer relations and multi-line telephone systems. Positive and upbeat team player with exceptional clerical knowledge and hardworking mentality.

Overview

10
10
years of professional experience

Work History

Patient Service Representative

Montefiore
The Bronx, NY
09.2023 - Current
  • Verified insurance eligibility and coverage for patients.
  • Filed and maintained patient records in accordance with HIPAA regulations.
  • Took copayments and compiled daily financial records.
  • Provided exceptional customer service to patients, answering questions and addressing concerns.

Makeup Artist

MAC Cosmetics - Macy's
Bronx, NY
05.2022 - Current
  • Built strong and lasting rapports with clients through consistent delivery of requested services
  • Scheduled onsite makeup appointments for clientele
  • Maintained full stock of inventory and properly sanitized makeup tools to avoid spreads of infections.

Administrative Intake

Department Of Health
New Rochelle, NY
04.2020 - 06.2021
  • Collect and record kept specimen count
  • Processed registrations with attention to compliance with operational policies and Covid-19 standards
  • Verified paperwork accuracy and checked for completion prior to processing
  • Set appointments for Covid-19 testing.

Administrative Assistant

Titanium Investigation
New York, NY
03.2016 - 12.2019
  • Submitted documentation for weekly payroll, managed schedules and enforced policies
  • Moved around different security stations and vital areas to check on officers and adjust workflow
  • Performed various administrative functions, including filing paperwork, delivering mail, and sorting mail.

Member Service Representative

Blinkfitnesss
New York, NY
01.2014 - 03.2016
  • Preserved revenue streams by utilizing strong communication and negotiation skills
  • Maintained accurate and current customer account data with manual forms processing and digital information updates
  • Evaluated customer information to explore issues and develop potential solutions.

Education

GED -

Lehman Adult Learning Center
Bronx, New York
06.2020

Skills

  • Excellent communication skills
  • Microsoft, Excel, PowerPoint knowledge
  • Phone and Email Etiquette
  • Administrative and Office Support
  • Conflict Resolution

Timeline

Patient Service Representative

Montefiore
09.2023 - Current

Makeup Artist

MAC Cosmetics - Macy's
05.2022 - Current

Administrative Intake

Department Of Health
04.2020 - 06.2021

Administrative Assistant

Titanium Investigation
03.2016 - 12.2019

Member Service Representative

Blinkfitnesss
01.2014 - 03.2016

GED -

Lehman Adult Learning Center
JESSICA PEREZ