JESSICA PEREZ
Bronx
Summary
Exceptionally meticulous and energetic bartender with a superior customer service. A dept at handling stressful and unpleasant situation. With complete courtesy and professionalism. Quick learner who thrives in fast-paced environments and works well under pressure.
Overview
9
9
years of professional experience
Work History
Patient Service Representative
Montefiore Medical Group
Bronx, New York
09.2023 - Current
- Provided exceptional customer service to patients, answering questions and addressing concerns.
- Verified insurance eligibility and coverage for patients.
- Entered patient demographic and insurance data into electronic medical record system.
- Filed and maintained patient records in accordance with HIPAA regulations.
Bartender
Empire Cruises
New York, NY
05.2018 - 2025
- Uses a POS system to ring in orders, print checks, and cash out guests.
- Set up glassware and liquor prior to events.
- Poured drinks using standard pour according to specification.
- Cleaned shelving, mixers, cups, blenders and soda guns.
- Monitors customer needs on a continual basis ensuring all request.
Bartender
American Hall
New York, NY
04.2017 - 05.2018
- Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
- Checked customers' identification to confirm legal drinking age.
Education
GED -
Lehman Adult Learning Center
Bronx, NY06.2020
Certification - Mixology
American Bar School
New York, NY01.2013
Skills
- Liquor, beer and wine knowledge
- Fast learner
- Strong interpersonal and communication skills
- Ability to stay calm under pressure
- Strong organization skills and
Attention to details - POS system operation
Timeline
Patient Service Representative
Montefiore Medical Group
09.2023 - Current
Bartender
Empire Cruises
05.2018 - 2025
Bartender
American Hall
04.2017 - 05.2018
Certification - Mixology
American Bar School
GED -
Lehman Adult Learning Center