JESSICA PERVALL
Hatboro,PA
Summary
Ambitious and dedicated professional offering excellent interpersonal communication, relationship management, customer service and presentation skills.
Overview
38
38
years of professional experience
Work History
Licensed Realtor Associate
Berkshire Hathaway HomeServices
New Hope, PA
02.2020 - Current
- Reviews property listings, interviews potential clients, accompanies clients to properties and effectively communicates condition of sales.
- Writes contracts to outline sales and purchases of properties.
- Assists buyers with finding ideal homes by assessing needs, requirements and budgets.
- Advise and inform prospective clients on current market activities/condition.
- Awarded the 2021 Honor Society Award for excellent sales performance. Ranked top 18% of more than 50,000 agents in the BHHS Network.
Group Fitness Performer
Lifetime Athletic
Fort Washington, PA
05.2017 - Current
- Design and executes group exercise fitness programs and regimens.
- Train clients during strength training, cardio vascular exercise and stretching.
- Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
- Helped launch the ARORA classes to one of the top programs in the club and in the PA/NJ regional area.
- Consistently achieves higher than average class sizes.
- Educates customers on preventative care, nutrition, fitness and stress management.
- Cultivates positive relationships with participants by interacting with group during fitness classes.
Realtor Associate
Gloria Nilson & Co Real Estate
Buckingham, PA
09.2017 - 02.2020
- Reviewed property listings, interviewed potential clients, accompanied clients to properties and effectively communicated condition of sales.
- Arranged for title searches of properties being sold and gave buyers virtual and physical tours of properties.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Assisted buyers with finding ideal homes by assessing needs, requirements and budgets.
Member Services Associate
Lifetime Athletic
Fort Washington, PA
05.2018 - 08.2019
- Maintained accurate and current customer account data with manual forms processing and digital information updates.
- Learned internal systems and related service role duties to provide skilled team backup in handling customer demands.
- Resolved concerns with products or services to help with retention and drive sales.
- Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
- Completed training and worked effectively under high-pressure client services environment.
Cycle Instructor
LA Fitness
Huntingdon Valley, PA
10.2007 - 10.2018
- Consistently met daily class attendance goals.
- Motivated clients to achieve their personal fitness goals through developing and modifying routines.
- Greeted all members in a professional and friendly manner.
- Explained exercise modifications and contraindicated movements to participants with a history of injury.
Realtor
Weidel Real Estate
Yardley, PA
10.2004 - 10.2017
- Negotiated, facilitated and managed real estate transactions.
- Advertised client properties on websites, through social media and in real estate guides.
- Continually stayed up-to-date on mortgage rates and related real estate news.
- Maintained Top Producer designation in Yardley Office since 2014.
- Awarded the 5 Star Real Estate Award from Philadelphia Magazine in 2011, 2014, 2015 and 2016.
- Awarded Highest Customer Service Award company wide throughout all Weidel offices in NJ and PA.
Regional Sports Club for Kids Manager
New York Sports Club
East Brunswick, NJ
05.2000 - 06.2002
- Oversaw operations, sales and marketing of children's fitness programs in New Jersey, Boston, Washington DC and Philadelphia (15 clubs total).
- Assisted with marketing and promotion of programs to ensure revenue quotas were achieved.
- Assisted Training and Development department with developing and launching curriculum and trainings for staff.
- Communicated and educated Club Management teams on daily responsibilities of Sports Clubs for Kids.
- Evaluated instructors on program delivery and brand.
Education
Bachelor of Science - Exercise Science and Sports Studies
1995
Bachelor of Arts - Dance
1995
Skills
Sales expertise
Professional demeanor
Operations management
Profit and loss understanding
Courteous with Strong Service Mindset
Excellent verbal/written communication
Timeline
Licensed Realtor Associate - Berkshire Hathaway HomeServices
02.2020 - Current
Member Services Associate - Lifetime Athletic
05.2018 - 08.2019
Realtor Associate - Gloria Nilson & Co Real Estate
09.2017 - 02.2020
Group Fitness Performer - Lifetime Athletic
05.2017 - Current
Cycle Instructor - LA Fitness
10.2007 - 10.2018
Realtor - Weidel Real Estate
10.2004 - 10.2017
Regional Sports Club for Kids Manager - New York Sports Club
05.2000 - 06.2002
Rutgers University - Bachelor of Science, Exercise Science and Sports Studies
Rutgers University - Bachelor of Arts, Dance
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