Summary
Work History
Education
Skills
Timeline
Generic

Jessica Pogash

Pottsville,PA

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Work History

General Manager

Advance Auto Parts
  • Directing store operations and leading a team of employees, ensuring efficient workflows and focusing on performance management and accountability to meet and exceed the business’ objectives.
  • Adapting to rapidly shifting priorities and unexpected challenges to ensure seamless store operations and excellent customer service.
  • Ensuring adherence to all regulatory and legal obligations, mitigating risk and maintaining the store’s reputation by overseeing compliance with labor laws and safety standards.
  • Meticulously managing sensitive information and documentation, ensuring accuracy, security, and confidentiality.
  • Developing and maintaining strong relationships with professional customers, driving store sales goals and implementing strategies to enhance customer satisfaction and loyalty.
  • Managing all aspects of store functionality, including inventory management, store appearance, and compliance with company standards, ensuring operational efficiency and excellence.
  • Adapting to rapidly shifting priorities and unexpected challenges to ensure seamless store operations and excellent customer service.

Co-Manager

Walmart
  • Directly supporting the store manager in all aspects of daily business, including coordinating schedules, managing staff assignments, and facilitating communication between departments to ensure seamless operations.
  • Performing operational research to inform management decisions, and managing a diverse team, providing leadership in hiring, training, and development of staff.
  • Managing project timelines and coordinating tasks across departments, ensuring all operational milestones are met on schedule or in advance.
  • Overseeing daily operations and ensuring compliance with company policies, ensuring all department standards and customer expectations were met and exceeded consistently.
  • Resolving customer issues and complaints immediately and implementing effective solutions that adhere to company guidelines and maintain high customer service standards.

Education

Associate of Science - Paralegal Studies

McCann School of Business & Technology
PA
05.2000

Skills

  • Client Relationship Management
  • File Organization & Preparation
  • Scheduling Coordination
  • Conflict Management
  • Process Optimization
  • Rapid Reprioritization
  • Project Management
  • Deadline Management

Timeline

General Manager

Advance Auto Parts

Co-Manager

Walmart

Associate of Science - Paralegal Studies

McCann School of Business & Technology
Jessica Pogash