Jessica Pryor
Indianapolis,IN
Summary
Detail-oriented administrative professional with superb people-skills and public relations experience. Business-savvy with excellent decision-making skills. Knowledgeable Parts Specialist skilled at keeping parts organized and serving customers' needs. Works efficiently to restock parts, resolve issues and handle paperwork. Dedicated to satisfying customers and exceeding sales targets. Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Parts Specialist
Ray Skillman Westside Auto Mall
04.2023 - Current
- Answer phone calls, greet and assist customers, take parts orders, maintain inventory, provide customer service, and perform other duties as directed by management.
Office Administrator, Parts Manager, Service Manager
A & J Truck Center
07.2021 - 04.2023
- Coordinate office activities and operations, supervise administrative staff, manage agendas and appointments, handle phone calls and correspondence, open and maintain customer accounts, provide quotes, manage inventory, and organize company documents and records.
Parts Manager
Burnside Express Collision
09.2019 - 07.2021
- Oversee the flow of parts, enter vendor invoices into the database, deliver parts to technicians, order parts, ensure correct matching of parts to vehicles, return incorrect parts, manage daily parts inventory, and assist with customer service.
Envelope Packer, Material Handler
Cenveo
01.2018 - 07.2019
- Put folded envelopes into packaging, clean and refill glue trays, maintain clean work areas, and perform quality checks.
Office Clerk
Kennedy Construction Groups
01.2016 - 12.2017
- Book appointments, answer and direct calls, perform data analysis, assign daily bids, handle customer complaints, and assist with various office tasks.
Assistant Manager
Sun Burst Inn
01.2015 - 12.2017
- Take reservations, manage bookings, check guests in and out, process payments, perform housekeeping and laundry tasks, and ensure the smooth operation of the hotel.
Executive Assistant
IWP Incorporated
01.2013 - 12.2015
- Schedule and implement multiple executives' itineraries, answer and direct calls, prepare reports, maintain inventory and office supplies, and communicate with clients via email.
Day Manager and Server
Dales Family Restaurant
01.2010 - 12.2015
- Recruit, train, and supervise staff, develop and maintain budgets, plan menu items and specials, ensure compliance with regulations, market the restaurant, manage inventory, and create work schedules.
Stay at Home Mother
01.2004 - 12.2010
Education
12 -
Southport High School
Southport, IN01.2002
Skills
- Management
- Microsoft Office
- Personal Assistant Experience
- Clerical experience
- Typing
- Customer service
- Office management
- Supervising experience
Certification
Driver's License, 12/01/19, 05/01/26
Assessments
- Recruiting, Proficient, 03/01/23, Managing the candidate sourcing and selection process
- Work style: Reliability, Proficient, 03/01/23, Tendency to be reliable, dependable, and act with integrity at work
- Attention to detail, Proficient, 03/01/23, Identifying differences in materials, following instructions, and detecting details among distracting information
- Building relationships for childcare providers, Proficient, 10/01/23, Building positive and productive relationships with families of children ages 0-3
- Technical support: Customer situations, Proficient, 03/01/23, Responding to technical support situations with sensitivity
- Customer focus & orientation, Proficient, 02/01/23, Responding to customer situations with sensitivity
- Customer service, Proficient, 03/01/23, Identifying and resolving common customer issues
- Warehouse safety, Proficient, 03/01/23, Using safe practices in a warehouse setting
- Work style: Reliability, Proficient, 10/01/23, Tendency to be reliable, dependable, and act with integrity at work
- Filing & organization, Proficient, 10/01/23, Arranging and managing information or materials using a set of rules
- Management & leadership skills: Impact & influence, Proficient, 03/01/23, Choosing the most effective strategy to inspire and influence others to meet business objectives
- Administrative assistant/receptionist, Proficient, 03/01/23, Using basic scheduling and organizational skills in an office setting
Work Authorization
Authorized to work in the US for any employer
Personal Information
Willing To Relocate: Anywhere
Timeline
Parts Specialist
Ray Skillman Westside Auto Mall
04.2023 - Current
Office Administrator, Parts Manager, Service Manager
A & J Truck Center
07.2021 - 04.2023
Parts Manager
Burnside Express Collision
09.2019 - 07.2021
Envelope Packer, Material Handler
Cenveo
01.2018 - 07.2019
Office Clerk
Kennedy Construction Groups
01.2016 - 12.2017
Assistant Manager
Sun Burst Inn
01.2015 - 12.2017
Executive Assistant
IWP Incorporated
01.2013 - 12.2015
Day Manager and Server
Dales Family Restaurant
01.2010 - 12.2015
Stay at Home Mother
01.2004 - 12.2010
12 -
Southport High School