Jessica Ramirez
Fort Worth,TX
Summary
I am an experienced supervisor leading team members on-time job completion, assign tasks, train employees, provide feedback, and implement company procedures. As I have been in the role of a supervisor and an employee as a retail associate, I feel as if I am a very strong team member that can achieve goals set by management and help my coworkers when needed and assure customers are satisfied with their experience while at the store.
Overview
3
3
years of professional experience
Work History
Supervisor
Embassy Building Maintenance
08.2021 - Current
- Applied strong leadership and problem-solving skills to maintain team efficiency
- Handled customer complaints, resolved issues, and helped meet customer needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance to improve weak areas.
- Monitored timesheets to ensure payroll was submitted in a timely manner
- Conducted routine inspections to check quality and compliance with established specifications.
- Monitored and adjusted inventory levels to meet customer needs and demands.
Retail Sales Associate
AutoZone
Fort Worth, TX
04.2024 - 09.2024
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Assisted customers with finding the right product for their vehicle.
- Assisted customers in diagnosing vehicle problems, such as check engine codes, battery life, starter and alternator voltage.
- Organized displays to attract customers and promote sales.
- Maintained a clean work environment by sweeping, dusting, and mopping floors at the end of the closing night.
- Processed returned merchandise according to company policies.
- Assisted with unloading delivery trucks and stocking shelves with new merchandise.
Education
High School Diploma -
Texas Can Academy
Fort Worth, TX06.2023
Skills
- Staff Management
- Inventory Control
- Contract Management
- Customer Service
- Point of sale systems
- Retail Store Operations
- Truck unloading
- Stock replenishment
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Retail Sales Associate
AutoZone
04.2024 - 09.2024
Supervisor
Embassy Building Maintenance
08.2021 - Current
High School Diploma -
Texas Can Academy
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