Jessica Ramsey
Timberlake,NC
Summary
To obtain a challenging position with your team which will allow me to both further utilize my skills and acquire new abilities. Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
22
22
years of professional experience
Work History
Service Access Team Lead
McGovern Davidson Children’s Health Center & Valvano Day Hospital Infusion Clinic (VDH)
12.2006 - Current
- Manage 15+ employees daily on 1st-4th floor
- Train all New Employees
- Coordinate tests, procedures, and lab orders as requested
- Co-pay collection and batch settling
- Check in patients upon arrival & Check out
- Transcribe physician orders
- Complete Maestro check in files and alerts
- Audit encounter forms for accuracy
- Explain billing to patients according to PRMO credit and collection policies
- Verify patient demographic information
- Obtain medical records, diagnostic testing as needed
- Copy, file and distribute insurance information
- Maintain patient charts
- Fax appropriate documentation
- Communicate with various Physicians
- Answering and making phone calls to patients, phone screening
- Approve PTO
- Cash Management (accepting all batches at the end of the day from each employee and entering in system)
- Weekly Division meetings with SAM in attendance
- Coding different Infusion treatments.
Store Coordinator
Subway Corporation
11.2001 - 12.2006
- Provide training for the upcoming shift employees
- Responsible for inventory control
- Daily data entry, labor control, cash control
- Goal setting monthly and budget control
- Travel to multiple Subway locations
- Establish a safe and clean environment for both employees and customers.
Education
High School Diploma -
James Madison High School
Skills
- Microsoft Office
- IDX
- US Payment Navigator
- Electronic Medical Record
- Epic/Maestro (Super User)-Current
- Highly motivated and enthusiastic
- Excellent communication Skills
- Strong communication skills
References
- Jeremy Supernaw, Patient Access Service Manager, 919-668-4101
- Jennifer Edmisten, RN, Clinical Lead, 919-668-4411
- Sandy Bream, RN, Nurse Coordinator, 919-684-0483
- Julianne Rogers, RN, Clinical Nurse III, 919-613-6803
Timeline
Service Access Team Lead
McGovern Davidson Children’s Health Center & Valvano Day Hospital Infusion Clinic (VDH)
12.2006 - Current
Store Coordinator
Subway Corporation
11.2001 - 12.2006
High School Diploma -
James Madison High School
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