Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
LANGUAGES
Timeline
Generic

JESSICA RANGEL

Humble

Summary


Enthusiastic and detail-oriented professional with 12 years of experience in education, customer service, and team leadership seeking to transition into a Travel Agent Support role. Committed to providing exceptional service, managing travel logistics, and supporting travel agents to create memorable experiences for clients.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Travel Agent

Boardwalk Travel Agency
  • Arranged travel accommodations for groups, couples, executives, and special needs clients.
  • Designed personalized vacation experiences based on thorough understanding of each client''s interests, budget constraints, and desired outcomes.
  • Increased client satisfaction by creating customized travel itineraries tailored to individual preferences and needs.
  • Provided exceptional customer service by promptly addressing concerns and resolving issues, leading to positive reviews and recommendations from satisfied clients.

Assistant Choir Director

QUEENS INTERMEDIATE
01.2017 - Current
  • Developed and executed comprehensive lesson plans for grades 7-8, focusing on enhancing students' literacy and critical thinking skills.
  • Designed and implemented engaging lesson plans to meet diverse learning needs, increasing student performance by 20%.
  • Conducted professional development workshops for colleagues on effective communication and classroom management.
  • Acted as a mentor for new teachers, providing guidance on instructional strategies and professional growth.
  • Coordinated parent-teacher conferences and maintained open lines of communication with stakeholders.

Music Teacher

RICHEY ELEMENTARY
01.2013 - 01.2017
  • Led a team of 5 teachers including, technology, art, music, and PE.
  • Collaborated with a multidisciplinary team to create individualized education plans (IEPs) for students with special needs.
  • Managed classroom logistics and maintained accurate records of student progress and behavior.
  • KEY ACHIEVEMENTS: Received 2 mini grants in the amount of $5,000 to buy flipforms and a new set of xylophones. Team leader for 2 years.

Education

Bachelor of Arts - Music Education

Stephen F. Austin State University
NACOGDOCHES, TX
01.2013

Associate of Arts - Music

San Jacinto College Central
PASADENA, TX
01.2011

Skills

  • Customer Support & Service – Skilled in resolving client issues with professionalism and care
  • Travel Coordination – Strong planning and organizational abilities, experienced in managing complex schedules and logistics
  • Communication – Fluent in English and Spanish; excellent written and verbal skills
  • Multitasking & Time Management – Proven ability to manage multiple priorities in fast-paced environments
  • Problem Solving – Calm under pressure, adept at handling unexpected situations efficiently
  • Technical Proficiency – Comfortable with database systems, email platforms, and scheduling tools
  • Training & Development: Experience in designing and delivering professional development sessions

Accomplishments

  • Marketed travel deals, special promotions and valuable discounts to clients through email, and phone call.
  • Has organized many school field trips during the last 12 years

Certification

K-12 Music Education

LANGUAGES

English (Fluent)
Spanish (Fluent)

Timeline

Assistant Choir Director

QUEENS INTERMEDIATE
01.2017 - Current

Music Teacher

RICHEY ELEMENTARY
01.2013 - 01.2017

Associate of Arts - Music

San Jacinto College Central

Travel Agent

Boardwalk Travel Agency

Bachelor of Arts - Music Education

Stephen F. Austin State University

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