Jessica Reader
Windham,US
Summary
Skilled Medical Assistant with a strong focus on effective communication, problem-solving, and multitasking abilities. Thrives in fast-paced environments and dedicated to contributing to the success of a profitable operation. Seeking opportunity to utilize these skills in a Medical Assistant position.
Overview
21
21
years of professional experience
Work History
Team Lead Receptionist
DRIPBaR
01.2023 - 01.2025
- Greeted incoming clients professionally and provided friendly, knowledgeable assistance
- Checked patient vitals such as temperature, pulse and blood pressure.
- Provided assistance to nursing staff.
- Trained new receptionists on company policies, software systems, and best practices for exceptional client service delivery.
- Ensured confidentiality by securely managing sensitive documents and records.
- Delivered outstanding support by resolving client inquiries through email and phone communication.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Helped patients complete necessary medical forms and documentation.
- Collaborated effectively with colleagues to foster a positive work environment.
DATA MANAGER
Disability Reinsurance Management Services
01.2015 - 01.2016
- Open and maintain customer accounts by recording account information
- Maintain accounts by processing customer adjustments
- Setup or upgrade accounts
PATIENT SERVICE REPRESENTATIVE
Maine Medical Partners
01.2013 - 01.2015
- Provides reception and direction to all customers in a professional, and efficient manner
- Utilizes computer functions for patient registration, insurance and appointment scheduling
- Meets the communication needs of the patient, departmental staff and medical staff
- Implements directions from the physicians and the therapy staff
RETAIL WIRELESS CONSULTANT
U.S. Cellular
01.2008 - 01.2013
- Educated clients on products and services
- Assisted in training peers on sales techniques and point of sale systems
NANNY
01.2005 - 01.2007
PHARMACY TECHNICIAN
CVS Pharmacy
01.2004 - 01.2005
Education
CERTIFICATION AS CLINICAL MEDICAL ASSISTANT -
Bonny Eagle Adult Education
Buxton, Maine03.2025
MEDICAL OFFICE ASSISTANT CERTIFICATE -
Northeast Technical Institute
Scarborough, Maine01.2013
Skills
- Medical Terminology
- Patient Scheduling
- HIPAA Compliance
- Time Management
- Team Leadership
- Data Management
- Sales
- Training
Timeline
Team Lead Receptionist
DRIPBaR
01.2023 - 01.2025
DATA MANAGER
Disability Reinsurance Management Services
01.2015 - 01.2016
PATIENT SERVICE REPRESENTATIVE
Maine Medical Partners
01.2013 - 01.2015
RETAIL WIRELESS CONSULTANT
U.S. Cellular
01.2008 - 01.2013
NANNY
01.2005 - 01.2007
PHARMACY TECHNICIAN
CVS Pharmacy
01.2004 - 01.2005
CERTIFICATION AS CLINICAL MEDICAL ASSISTANT -
Bonny Eagle Adult Education
MEDICAL OFFICE ASSISTANT CERTIFICATE -
Northeast Technical Institute
Similar Profiles
Ann D. HallAnn D. Hall
Infusion Nurse at DripBarInfusion Nurse at DripBar
MALISA MENDOZAMALISA MENDOZA
Front Desk Representative at DripBarFront Desk Representative at DripBar
Srija PinnintiSrija Pinninti
Receptionist at DripBarReceptionist at DripBar