Jessica Redden
Upper Marlboro,MD
Summary
Sales Floor Supervisor supporting employees in achieving success and exceeding sales goals. Service-focused to improve sales, inventory turns and revenue generation in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Sales Floor Manager
Burlington
Largo, MD
06.2023 - Current
- Managed daily store operations, including assigning tasks to sales associates and overseeing the completion of those tasks.
- Resolved customer complaints in a timely manner while ensuring excellent customer service is maintained at all times.
- Created a positive work environment that was conducive to team building and collaboration among employees.
- Drafted monthly reports summarizing overall store performance metrics such as sales volumes, inventory turnover rates.
- Performed daily audits of cash registers in order to maintain accurate accounting records.
- Conducted safety walks of store floor and reported hazards to appropriate personnel for immediate remediation.
- Facilitated store opening and closing procedures, securing valuables, arming, and disarming alarm system and inspecting premises for urgent needs.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Interviewed prospective employees and provided input to HR on hiring decisions.
Machine Operator
White Castle Corp.
, KY
01.2015 - 01.2020
- Troubleshoot malfunctions in equipment or processes.
- Ensure that safety guidelines are followed at all times while operating machinery.
- Check products for accuracy using measuring instruments such as calipers, micrometers, gauges.
- Inspect finished work pieces to ensure conformance with specifications.
- Comply with company policies regarding quality control procedures.
- Load raw materials into machines according to specified measurements.
- Adjust machine settings to complete tasks accurately.
- Prepared machine for production processes by equipping with required tools and parts.
Education
Associate of Arts - Building And Property Maintenance
Prince George's Community College
Upper Marlboro, MDSkills
- Inventory
- Sales Training
- Sales Strategies
- Inventory Management
- Staff Scheduling
- Employee Scheduling
Timeline
Sales Floor Manager
Burlington
06.2023 - Current
Machine Operator
White Castle Corp.
01.2015 - 01.2020
Associate of Arts - Building And Property Maintenance
Prince George's Community College