Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic
Jessica Reed

Jessica Reed

Oro Grande,FL

Summary

Hospitality professional with extensive experience in client relations and service prioritization, honed over two decades in the industry.Demonstrates multiple priorities efficiently, with a proven track record in guest relations, team mentorship and complaint resolution. Eager to leverage skills in all hotel professions and to help drive the team for success.

Overview

1
1
Language
1
1
Certification
7
7
years of professional experience

Work History

Head server/ Trainer

Bonefish Macs
Lighthouse Point, FL
09.2019 - 03.2026

Server/Bartender

Hilltop Reserve
Denver, Colorado
11.2024 - 07.2025
  • Oversaw daily operations for independent living, assisted living, and memory care residents to enhance overall well-being.
  • Accommodated special dietary needs of residents to support health and wellness.
  • Promoted comfort and safety for residents within their home environment.

Lead banquet and events coordinator

TRU by Hilton
Pompano Beach, Florida
12.2022 - 09.2024
  • High energy high volume work ethic orchestrating seamless banquet setups, coordinating events logistics, and demonstrating high-energy performance in a fast-paced environment. Ensuring precision in event coordinationand maintaining exceptional standards with guests.
  • Implemented creative solutions for unique event requirements, adapting swiftly to changing demands while consistently performing well under pressure.
  • Managed inventory for bar and catering services to support smooth operations and enhance service delivery.

Delivery Driver

DoorDash/Uber eats/Instacart
Pompano Beach, Florida
09.2022 - 03.2024
  • Delivered food and groceries efficiently to customer locations.
  • Delivered essential items to support communities during COVID-19 pandemic.
  • Communicated with customers regarding delivery status and special requests.
  • Navigated various routes using GPS for timely deliveries.

Education

GED -

Daytona Beach Community College
Deltona, Florida
08-2000

Skills

  • Event coordination
  • Inventory Management
  • Beverage service
  • Training and Development
  • Time management
  • Organizational Skills
  • Multitasking
  • Adaptability
  • Problem Solving

Languages

English
Professional

Certification

  • North American Learning Institute Nov-2024-Present
  • CPR Certified 2002

Timeline

Server/Bartender

Hilltop Reserve
11.2024 - 07.2025

Lead banquet and events coordinator

TRU by Hilton
12.2022 - 09.2024

Delivery Driver

DoorDash/Uber eats/Instacart
09.2022 - 03.2024

Head server/ Trainer

Bonefish Macs
09.2019 - 03.2026

GED -

Daytona Beach Community College
Jessica Reed