Jessica Renderos
Tucker,GA
Summary
Driven by a results-focused approach, I leveraged active listening skills at Aramark to enhance team productivity and customer satisfaction. My leadership fostered a culture of excellence, significantly reducing the learning curve for new hires and implementing safety protocols that ensured a secure workplace.
Overview
4
4
years of professional experience
Work History
Supervisor
Aramark
Lawrenceville, GA
09.2021 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Maintained high safety standards to ensure secure workplace for all employees and visitors.
- Developed comprehensive training program for new hires, significantly reducing learning curve and integrating them into team quickly.
Chiropractor Assistant
AICA
Duluth, GA
01.2021 - 06.2024
- Established efficient billing practices that minimized errors and expedited payment collection from insurance providers or patients directly.
- Kept current on industry advancements through ongoing professional development opportunities such as seminars and workshops.
- Enhanced patient comfort by attentively addressing concerns and providing clear explanations of treatment plans.
- Ensured a clean and sanitary environment by implementing strict hygiene protocols and maintaining equipment cleanliness.
- Demonstrated a strong commitment to patient care by consistently providing high-quality chiropractic assistance and going above and beyond job duties.
- Supported patients during treatments by properly positioning them for optimal results.
- Monitored patient progress throughout treatments, reporting any concerns or improvements to the supervising chiropractor promptly.
- Answered phones to respond to customer questions, provide information and schedule appointments.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Greeted incoming visitors warmly and directed patients to appropriate areas to keep office running smoothly.
- Input patient data into computer system using software and checked information for accuracy.
- Performed electric muscle stimulation, massage, and mechanical traction.
- Assisted chiropractor during patient exams to implement treatment plans quickly.
Education
Berkmar High School
Lilburn, GASkills
Financial Management
Software experience
Staff Management
Inventory oversight
Team Building
Training and mentoring
Software proficiency
Active Listening
Languages
Spanish
Native or Bilingual
Timeline
Supervisor
Aramark
09.2021 - Current
Chiropractor Assistant
AICA
01.2021 - 06.2024
Berkmar High School