Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Reust

Fort Collins,Colorado

Summary

Dynamic and results-driven server with extensive experience at Sadie's, excelling in customer service and order management. Proven ability to enhance guest experiences through effective communication and upselling techniques. Skilled in POS operation and cash handling, consistently ensuring satisfaction and compliance with health standards.

Overview

4
4
years of professional experience

Work History

Server

How Ya Doin Pizza and Eatz
Steamboat Springs, CO
10.2024 - 08.2025
  • Provided exceptional customer service to enhance dining experiences.
  • Assisted with menu recommendations and answered customer inquiries.
  • Managed order entry using point-of-sale systems accurately.
  • Collaborated with kitchen staff to ensure timely food delivery.
  • Maintained cleanliness and organization of dining area throughout shifts.
  • Handled cash and credit transactions with attention to detail.
  • Adhered to health and safety guidelines during food preparation and service.
  • Provided friendly customer service during busy dining hours.
  • Took and processed customer orders accurately and efficiently.
  • Maintained cleanliness of tables and dining areas throughout shifts.
  • Resolved customer concerns to enhance overall dining experience.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.

Bartender

Winterwondergrass Festival
Steamboat Springs, Colorado
02.2025 - 02.2025
  • Mixed and served beverages to festival attendees at various stations.
  • Maintained cleanliness and organization of bar areas during the event.
  • Engaged with customers, providing excellent service and addressing inquiries promptly.
  • Performed opening and closing duties including restocking supplies.
  • Greeted customers and provided excellent customer service.
  • Developed good working relationships with fellow employees through effective communication.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer.

Server

Sadie's
Albu, NM
01.2022 - 01.2023
  • Provided exceptional customer service to enhance dining experiences.
  • Assisted with menu recommendations and answered customer inquiries.
  • Managed order entry using point-of-sale systems accurately.
  • Collaborated with kitchen staff to ensure timely food delivery.
  • Maintained cleanliness and organization of dining area throughout shifts.
  • Handled cash and credit transactions with attention to detail.
  • Provided excellent customer service to ensure satisfaction.
  • Took orders from customers accurately and in a timely manner.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Operated POS terminals to input orders, split bills, and calculate totals.

Education

Associate of Arts -

Central New Mexico Community College
Albuquerque, NM
05-2021

Skills

  • Customer service
  • Order management
  • POS operation
  • Beverage preparation
  • Health compliance
  • Relationship building
  • Cash handling
  • Time management
  • Upselling techniques
  • Guest engagement

Timeline

Bartender

Winterwondergrass Festival
02.2025 - 02.2025

Server

How Ya Doin Pizza and Eatz
10.2024 - 08.2025

Server

Sadie's
01.2022 - 01.2023

Associate of Arts -

Central New Mexico Community College

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