Jessica Richard
8627 N Anna Way
Summary
Dynamic Inside Sales Representative with a proven track record at Tremron, excelling in client relationship management and achieving sales targets. Known for exceptional customer service and attention to detail, I leverage product knowledge to drive revenue growth and foster long-term business relationships. Adept at streamlining processes to enhance efficiency and customer satisfaction.
Overview
11
11
years of professional experience
Work History
Inside Sales Representative
Tremron
07.2021 - Current
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
- Set up new accounts, established customer credit and set up payment methods.
- Streamlined sales process efficiency by maintaining accurate records of client interactions in CRM systems, ensuring seamless followup.
- Conducted weekly review meetings with fellow Inside Sales Representatives to share insights and collaborate on strategies for improvement.
- Built relationships with customers and community to promote long term business growth.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Shipping Lead
Shippers Warehouse
02.2020 - 06.2021
- Oversaw daily shipping operations, ensuring timely and accurate order fulfillment.
- Trained and mentored team members on best practices for warehouse efficiency.
- Implemented process improvements that enhanced workflow and reduced shipping errors.
- Coordinated with logistics partners to optimize transportation schedules and costs.
- Managed inventory control systems to maintain accurate stock levels and reduce discrepancies.
Warehouse Lead
Eversana Pharmaceuticals
09.2014 - 01.2020
- Oversaw daily warehouse operations, ensuring efficient workflows and adherence to safety protocols.
- Trained and mentored team members on operational best practices and inventory management systems.
- Implemented process improvements that enhanced productivity and reduced order fulfillment times.
- Coordinated logistics for inbound and outbound shipments, optimizing transportation schedules.
- Trained employees on equipment operation and safety protocols.
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
- Supervised warehouse operations by managing employees during shifts.
Education
High School Diploma -
Melrose High School
Memphis, TN05-2009
Skills
- Customer service
- Attention to detail
- Exceptional customer service
- Cheerful and energetic
- Product knowledge
- Superior organizational skills
- Adept multi-tasker
- Email and phone etiquette
- Driven
- Relationship building
- Client relationship management
- Goal setting
Timeline
Inside Sales Representative
Tremron
07.2021 - Current
Shipping Lead
Shippers Warehouse
02.2020 - 06.2021
Warehouse Lead
Eversana Pharmaceuticals
09.2014 - 01.2020
High School Diploma -
Melrose High School