Jessica Riner
Event And Lead Bartender
Lakeland
Summary
Proven leader in the hospitality industry, adept in expert mixology and superior customer service, significantly enhancing customer satisfaction and loyalty at any establishment. Skilled in social media marketing and menu development, driving visibility and repeat business. Demonstrates a unique blend of creative and operational strengths, ensuring standout event experiences.
Overview
3
3
years of professional experience
Work History
Owner/Bartender
Whiskey & Water Bartending & Event Services, LLC
04.2023 - Current
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Consulted with customers to assess needs and propose optimal solutions.
- Kept bar presentable and well-stocked to meet customer needs.
- Served high customer volumes during special events, nights, and weekends.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Provided friendly, courteous service to create memorable moments for guests.
Lead Bartender
Melting Pot Social
10.2023 - Current
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Followed strict recipes and drink measurements to minimize product used.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Took customer orders and capitalized on opportunities to sell special beverage and food options.
- Consulted with managers to organize special events and promotions.
Bar & Event Manager
O'Brien's Irish Pub & Grill
05.2023 - 11.2024
- Coordinated dj's, entertainers, and musicians for events.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Managed Social Media Posts and Content on Facebook and Instagram
- Developed marketing materials and promotional campaigns to maximize event attendance and visibility.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
Bartender/Key Manager
Carrabba's Italian Grill
07.2021 - 04.2023
- Kept bar presentable and well-stocked to meet customer needs.
- Served high customer volumes during special events, nights, and weekends.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Education
Associate of Science - Business Management
Marshall University
Huntington, WV 05.2001 -
Skills
- Expert Mixology
- Food Service
- Superior Customer Service
- Upselling strategies
- Inventory
- Wine and liquor knowledge
- Menu development
- Social Media Marketing
- Menu Memorization
Accomplishments
- Created Best Bloody Mary of Lakeland in 2017.
- Won 1st place in Create Your Own Burger Contest for Square 1 Burgers & Bar in 2016.
Timeline
Lead Bartender
Melting Pot Social
10.2023 - Current
Bar & Event Manager
O'Brien's Irish Pub & Grill
05.2023 - 11.2024
Owner/Bartender
Whiskey & Water Bartending & Event Services, LLC
04.2023 - Current
Bartender/Key Manager
Carrabba's Italian Grill
07.2021 - 04.2023
Associate of Science - Business Management
Marshall University
05.2001 -
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