Jessica Rivas
JACKSONVILLE,Florida
Summary
Experienced with managing HR operations, recruitment, and employee relations. Utilizes effective communication and conflict resolution skills to foster positive work environment. Strong understanding of HR policies, legal compliance, and organizational development.
Overview
25
25
years of professional experience
2
2
Certifications
Work History
HR Generalist
LandSouth Construction LLC
12.2024 - 09.2025
- Oversaw the functionality of HRIS and benefit vendor software, ensuring seamless operations.
- Maintained accurate employee records and administered core HR programs, enhancing onboarding and compliance processes.
- Conducted compliance audits and managed employee relations, leading to improved workplace satisfaction and regulatory adherence.
- Collaborated with cross-functional teams to achieve organizational objectives through strategic HR planning.
- Managed benefits administration, ensuring accurate enrollment and timely processing of claims.
- Streamlined HR processes for increased efficiency and reduced administrative workload.
People Lead
Walmart Stores
07.2019 - 02.2025
- Sole HR in a retail environment with an average of 350-375 associates.
- All hiring, onboarding and initial training of new hires.
- Assist with Talent Development of current associates, helping them to see their potential and teaching them to navigate their career path to be the best they can be.
- Monitor turnover and implement ways to reduce turnover to reach company goals.
- Schedule for the demands of the business and maintain the hours within the budget allotted.
- Analysis of Engagement survey scores and create and implement action plans to improve engagement.
- Ensure compliance with all federal and state regulations for minors, hiring, OSHA 300, and assist with unemployment claims and worker compensation claims. Guide associates through the LOA process and work with our third party team on LOA claims.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
Personnel Manager
Walmart Stores
02.2016 - 07.2019
- Part of a two person HR team in a retail environment with an average of 350-375 associates.
- All hiring, onboarding and initial training of new hires.
- Assist with Talent Development of current associates, helping them to see their potential and teaching them to navigate their career path to be the best they can be.
- Monitor turnover and implement ways to reduce turnover to reach company goals.
- Schedule for the demands of the business and maintain the hours within the budget allotted.
- Analysis of Engagement survey scores and create and implement action plans to improve engagement.
- Ensure compliance with all federal and state regulations for minors, hiring, OSHA 300, and assist with unemployment claims and worker compensation claims. Guide associates through the LOA process and work with our third party team on LOA claims.
Store Co Manager
Walmart Stores
05.2013 - 02.2016
- Oversaw all store operations. Merchandising, sales, profit and loss, scheduling, day to day operations.
Assistant Store Manager
Walmart Stores
06.2006 - 05.2013
- Oversaw day to day operations in the store. Specialized in Front End and Customer Service areas.
Hourly supervisor
Walmart
01.2003 - 01.2006
- Customer service manager
- Support manager
- Backroom inventory manager
Team associate
Walmart Stores
11.2000 - 01.2003
- Cashier
- Service Desk
- Salesfloor associate
Education
Business management
American Public University
01.2014
Parker College of Business
Georgia Southern University
01.2004
Skills
- Human resources policy development
- Benefits administration
- Employment law compliance
- Strategic HR planning
- Organizational development
- Compensation and benefits
- HRIS management
- Employee relations
- Microsoft Office Suite
Other Activities
I enjoy spending time with my family and friends. I love music. I love to cook. One of my favorite things to do is to people watch and observe. I love helping others when I can.
Certification
Mental Health First Aid
National Council for Mental Wellbeing
Issued March 2025 - Expires March 2028
QPR Gatekeeper Training
QPR Institute
Issued February 2025 - Expires February 2026
Timeline
HR Generalist
LandSouth Construction LLC
12.2024 - 09.2025
People Lead
Walmart Stores
07.2019 - 02.2025
Personnel Manager
Walmart Stores
02.2016 - 07.2019
Store Co Manager
Walmart Stores
05.2013 - 02.2016
Assistant Store Manager
Walmart Stores
06.2006 - 05.2013
Hourly supervisor
Walmart
01.2003 - 01.2006
Team associate
Walmart Stores
11.2000 - 01.2003
Parker College of Business
Georgia Southern University
Business management
American Public University
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