Jessica Rivera
Summary
Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
5
5
years of professional experience
Work History
Host
Lake Effect
08.2021 - 06.2022
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Assisted managers with quickly resolving guest service issues.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Floor Assistant
The Floor Source
05.2021 - 05.2022
- Communication with customers professionally and proactively to provide product information and advice.
- Performed work according to project schedules and established quality standards.
- Took measurements and studied floor sketches to calculate area to be floored and amount of materials needed.
Manager
Standard Optical
01.2020 - 04.2021
- Maximized performance by monitoring daily activities, completed store opening and closing procedures.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Wardrobe Consultant
The Men's Warehouse
07.2017 - 04.2019
- Collaborated with clients to organize and restyle wardrobes, utilizing both pre-existing and new pieces.
- Helped customers complete purchases, locate items, and join reward programs and policies.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
No Degree - Excercise Sports Science
University of Utah
Salt Lake City, UTHigh School Diploma -
Ben Lomond High School
Ogden, UTSkills
- Time management skills
- Multi-tasking ability
- Adaptability
- Telephone Reception
- Team Collaboration
- Server Support
- Reservations Management
- Detail Oriented
- Strategic Planning
Languages
Spanish
Timeline
Host
Lake Effect
08.2021 - 06.2022
Floor Assistant
The Floor Source
05.2021 - 05.2022
Manager
Standard Optical
01.2020 - 04.2021
Wardrobe Consultant
The Men's Warehouse
07.2017 - 04.2019
No Degree - Excercise Sports Science
University of Utah
High School Diploma -
Ben Lomond High School
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