Jessica Roberts
Edgewood,MD
Summary
Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities. Energetic Healthcare professional dedicated to providing top-quality, patient-centered care. Highly skilled in addressing acute and chronic conditions. Resourceful navigation of complex healthcare environments to optimize patient care.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Secretary
Franklin Square Hospital
Rosedale, MD
01.2023 - Current
- Provided administrative support to the office manager and other staff members.
- Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
- Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
Patient Care Technician
Franklin Square Hospital
Rosedale, MD
01.2022 - Current
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Conducted safety rounds regularly to ensure safe environment for patients.
- Responded quickly in emergency situations by providing appropriate first aid measures.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
GERIATRIC NURSING ASSISTANT
Citizens care center
Havre De Grace, MD
01.2013 - 08.2022
- Communicated with patients to ascertain feelings and needed for assistance and social and emotional support
- Provided information, such as directions, visiting hours and patient status information to visitors and callers
- Assisted nurses and physicians in operation of medical equipment and provision of patient care
- Turned and repositioned bedridden patients
- Prepared and served food trays
- Lifted and assisted others to lift patients to move them on and off beds, examination tables, surgical tables and stretchers.
CERTIFIED NURSING ASSISTANT
Shenells helping hands
Edgewood, MD
12.2013 - 01.2022
- Prepared residents for meals and assisted with feeding
- Delivered direct care to patients, assisting with bathing, feeding and grooming tasks
- Measured patient vital signs, recording body temperature, blood pressure and heart rate
- Lifted and repositioned non-ambulatory patients to prevent accidents and falls
- Cleaned and sanitized medical equipment and rooms
- Monitored pain and provided comfort measures, reporting abnormalities to nursing staff.
CERTIFIED NURSING ASSISTANT
Right at home
Belair, MARYLAND
09.2010 - 02.2013
- Followed HIPAA regulations to maintain confidentiality of sensitive medical and personal information
- Checked vital signs and recorded intake information to monitor patient stability
- Prepared and served food trays
- Cleaned and sanitized patient rooms and examination rooms
- Assisted nurses and physicians in operation of medical equipment and provision of patient care
- Communicated with patients to determine need for assistance or social and emotional support.
Education
CERTIFIED NURSING ASSISTANT IN NURSING ASSISTANT -
Harford cpmmunity college
11.2010
HIGH SCHOOL DIPLOMA -
Edgewood high
06.2009
Skills
- Medical terminology knowledge
- Patient-focused care
- Direct Patient Care
- Quality Assurance
- Documenting behaviors
- HIPAA Compliance
- End of life care
- Recording vital signs
- Healthcare ethics
- Safety Precautions
Certification
- Certified nursing asst
- Geriatric nursing asst
- CPR and first aid certified
References
References available upon request
Timeline
Secretary
Franklin Square Hospital
01.2023 - Current
Patient Care Technician
Franklin Square Hospital
01.2022 - Current
CERTIFIED NURSING ASSISTANT
Shenells helping hands
12.2013 - 01.2022
GERIATRIC NURSING ASSISTANT
Citizens care center
01.2013 - 08.2022
CERTIFIED NURSING ASSISTANT
Right at home
09.2010 - 02.2013
CERTIFIED NURSING ASSISTANT IN NURSING ASSISTANT -
Harford cpmmunity college
HIGH SCHOOL DIPLOMA -
Edgewood high
- Certified nursing asst
- Geriatric nursing asst
- CPR and first aid certified
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