Jessica Roberts
Fyffe,AL
Summary
Detail-oriented individual with experience in customer engagement and team collaboration. Known for effective decision-making and multitasking abilities, contributing to a positive shopping environment and streamlined operations.
Dedicated professional with strong customer service and time management skills. Skilled in problem-solving and attention to detail, enhancing customer experiences and ensuring efficient operations.
Resourceful professional with a versatile background in retail and household management. Recognized for exceptional organizational skills and a commitment to enhancing customer satisfaction, ready to support business objectives through effective teamwork and problem resolution.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
18
18
years of professional experience
Work History
Associate
Dollar General
Powell, AL
02.2026 - Current
- Assisted in maintaining store organization and cleanliness to enhance customer experience.
- Engaged with customers to address inquiries and resolve issues effectively.
Stay at Home Mom
KIDS
Fyffe, AL
06.2008 - Current
- Coordinated daily schedules and activities, ensuring smooth operations for multiple children.
- Developed educational programs that enhanced learning and creativity in various subjects.
- Managed household budgeting, optimizing resources for family needs and activities.
- Implemented effective discipline strategies fostering positive behavior and conflict resolution among children.
- Enhanced organizational skills by maintaining detailed records of children's growth milestones and activities.
- Read stories, sang songs and facilitated creative play.
Sales Lead Keyholder
Dollar General Market
Crossville, AL
07.2025 - 12.2025
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Operated cash register efficiently, ensuring accurate transactions and customer satisfaction.
- Maintained organized merchandise displays, contributing to store aesthetics and accessibility.
- Collaborated with team members to address stock levels and restocking needs promptly.
- Monitored store environment for cleanliness and safety compliance, promoting a positive atmosphere.
- Opened inventory boxes and restocked shelves.
- Opened and closed store 3 days per week by counting registers, making deposits, and storing and filing all daily paperwork.
- Completed store opening and closing procedures.
- Improved customer service by projecting friendly and knowledgeable attitude.
Tanning Key Holder
Dollar General
Fyffe, AL
06.2025 - 07.2025
- Assisted in managing inventory levels and restocking merchandise efficiently.
- Provided exceptional customer service to enhance shopping experience and build loyalty.
- Operated cash register, processed transactions accurately and maintained balanced cash drawers.
- Maintained cleanliness and organization of sales floor to promote a welcoming environment.
Education
Associate of Science - Childhood Development
Snead State Community Collage
Boaz, AL01-2009
Skills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Cash handling
- Decision-making
- Oral communication
- Work Planning and Prioritization
- Problem-solving
- Multitasking and organization
- Store recovery
- Teamwork
Timeline
Associate
Dollar General
02.2026 - Current
Sales Lead Keyholder
Dollar General Market
07.2025 - 12.2025
Tanning Key Holder
Dollar General
06.2025 - 07.2025
Stay at Home Mom
KIDS
06.2008 - Current
Associate of Science - Childhood Development
Snead State Community Collage