Jessica Robledo
Fort Worth,TX
Summary
Detail-oriented Sales Coordinator with a proven track record of being an excellent communicator with strong organizational skills, ensuring seamless coordination across departments while fostering a positive, solutions-driven work environment. Committed to delivering outstanding support and driving sales success, even in challenging situations.
Overview
5
5
years of professional experience
Work History
Sales Coordinator
The Vantage at Cityview
04.2022 - Current
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Maintained accurate records of all sales activities, including contracts, follow-ups, and resident/family communications.
- Increased sales revenue by establishing strong relationships with resident and families and insuring a smooth move-in process.
- Streamlined sales processes for improved efficiency and customer satisfaction.
- Coordinated product demonstrations to showcase key features of community
- Collaborated with marketing team to develop targeted promotional materials and campaigns.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and active listening.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
Front Desk Receptionist
The Vantage At Cityview
06.2020 - 04.2022
- Greeted guests at front desk and engaged in pleasant conversations while creating outstanding first impressions.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Developed strong working relationships with team members, fostering a positive work environment.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Increased guest retention by maintaining a welcoming and organized reception area.
- Increased customer satisfaction by promptly addressing and resolving inquiries and concerns.
- Facilitated smooth communication between departments by accurately relaying messages and information.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
Housekeeping
The Vantage at Cityview
03.2020 - 06.2020
- Enhanced resident satisfaction ratings by ensuring timely completion of all housekeeping duties.
- Developed comprehensive training materials to standardize procedures across the entire housekeeping department.
- Promoted a clean working environment by conducting regular housekeeping tasks within resident room spaces.
- Coordinated with housekeeping staff to ensure cleanliness and readiness of rooms upon guest arrival.
- Improved community cleanliness through regular maintenance, inspections, and timely housekeeping tasks.
- Assisted patients with personal requirements for housekeeping assistance.
- Ensured a safe and comfortable home environment for patients through meticulous housekeeping and organization tasks for residents wellbeing
Skills
- Customer Communication
- Complex Problem-Solving Skills
- Multitasking and Prioritizing
- Strong enthusiasm
- Adaptable to Changing Demands
- Onsite Execution
- Attention to detail
- Time Management
- Microsoft Excel
- Collaboration/Teamwork
Timeline
Sales Coordinator
The Vantage at Cityview
04.2022 - Current
Front Desk Receptionist
The Vantage At Cityview
06.2020 - 04.2022
Housekeeping
The Vantage at Cityview
03.2020 - 06.2020
Similar Profiles
Sabrina HorneSabrina Horne
Wellness Nurse at The Vantage At CityviewWellness Nurse at The Vantage At Cityview
Kenisha Soders-AugustKenisha Soders-August
Medication Aide at The Vantage At CityviewMedication Aide at The Vantage At Cityview
Kisha NicholsKisha Nichols
Restorative Nurse at Cityview Multicare CenterRestorative Nurse at Cityview Multicare Center