Hi, I’m
Jessica Roderfeld
Oceanside,CA
Summary
Supportive Supply Chain Manager proficient in designing supply chains that support business objectives and cost reduction strategies. Talented in managing inventory levels and performing periodic site audits of key suppliers. Offering 8 years of excellence in manufacturing industry. Skilled in leading and training staff members to achieve high performance. Talent in conducting performance evaluations and implementing continuous improvement strategies to promote organizational success. Excellent communicator with logistics coordination expertise.
Overview
18
years of professional experience
Work History
Jenny Craig
Demand Planning & Supply Chain Manager
08.2015 - Current
Job overview
- Implemented best practices and process improvements to boost supply chain performance.
- Drove cost reduction efforts for supply chain AOP to meet annual operations targets.
- Supported senior company leaders by delivering reports outlining performance to drive process improvements.
- Reported on supply chain KPIs to verify compliance with established standards.
- Directed inter-modal domestic and overseas import and export operations to meet aggressive deadlines.
- Devised strategies to streamline supply chain operations and reduce expenditures.
- Studied movement of goods to identify gaps in efficiency and other areas needing improvement.
- Forged relationships with multiple vendors and suppliers to improve cost-effective delivery options.
- Built long-term relationships due to prompt and courteous service.
- Maintained accurate, up-to-date documentation of supply chain processes for reliable reference.
- Reported emergencies, weather delays and carrier schedule changes to customers and supervisors.
- Recognized supply chain risks and presented recommendations for risk mitigation.
- Coordinated with freight forwarder to provide vendor shipping details and obtain shipping updates.
- Utilized data analytics to identify and resolve supply chain issues and improve overall performance.
- Suggested improvements to cut costs and improve supply chain process, incorporating asset utilization, performance measurement and outsourcing approaches.
- Oversaw every phase of supply chain, from purchase order to delivery to invoicing, targeting 100% end-user satisfaction.
- Used analytical models and mathematical analysis to create and maintain key performance metrics.
- Built comprehensive inventory systems to track current supply chain data.
- Conducted data analysis to identify bottlenecks in supply chain and develop solutions to optimize operations.
- Streamlined office operations using automation, oversaw client communications, managed record tracking and data communication activities.
- Works with 3PL’s in both US & Canada to ensure supply is distributed effectively and in a timely manner to avoid supply interruptions
- Cross functional collaboration with Quality Assurance and Product Development teams to bring items from concept to commercialization
- Manage replenishment of 400+ domestic and international Stores
- Improved forecasting systems to maintain adequate materials and supplies.
- Evaluated and implemented new technology solutions to improve supply chain operations.
Cox Communications
ROC Specialist I
06.2009 - 10.2010
Job overview
- Created and delivered presentations to internal and external stakeholders to showcase work.
- Devised and implemented processes and procedures to streamline operations.
- Maintained database systems to track and analyze operational data.
- Maintained thorough knowledge of customer requests to facilitate professional, positive customer experience.
- Verified and updated existing customer information.
- Followed all company policies and procedures to deliver quality work.
- Conducted regular reviews of operations and identified areas for improvement.
- Attended training programs to deepen professional skillset and assisted in training fellow store associates on existing and new training programs.
- Developed and implemented systems to track customer feedback and satisfaction.
- Responded to customer calls and emails to answer questions about products and services.
- Performed various clerical duties by filing and faxing documents and creating customer databases.
Chandler Signs
Sr Project Manager
07.2005 - 06.2009
Job overview
- Monitored project progress, identified risks and implemented corrective measures to acquire success.
- Developed and led multi-disciplinary team to redefine problems and reach solutions based on different perspectives.
- Established and managed change management processes to fulfill successful project transitions.
- Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
- Recruited and oversaw personnel to achieve performance and quality targets.
- Analyzed project performance data to identify areas of improvement.
- Provided outstanding service to clients through effective communication and prompt issue resolution to facilitate future business opportunities.
- Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs.
- Coordinated cross-functional teams to determine timely delivery and compliance of project requirements.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Developed and maintained relationships with key stakeholders to meet objectives and boost rapport.
- Oversaw large portfolio of projects to support teams, report progress, and influence positive outcomes for key stakeholders.
- Crafted and maintained project plans and schedules to meet organizational objectives.
- Monitored project progress, identified risks and took corrective action as needed.
- Developed and maintained project budgets to control costs and meet organizational and project goals.
- Updated customers and senior leaders on progress and roadblocks.
- Communicated project plans and progress to key stakeholders and project contributors.
- Maintained open communication by presenting regular updates on project status to customers.
- Sourced, vetted and managed vendors needed to accomplish project goals.
- Reported regularly to managers on project budget, progress and technical problems.
- Developed and implemented project plans and budgets to ensure successful execution.
- Maintained schedules to meet key milestones at every project phase.
- Partnered with project team members to identify and quickly address problems.
Education
Mira Costa CollegeOceanside
Skills
- Order Management
- Client Consulting
- Continuous Improvement Projects
- Financial Forecasting
- Operational Standards
- Coaching and Mentorship
- Business Strategies
- Critical Thinking
- Optimal Inventory Levels
- Project Management
Timeline
Demand Planning & Supply Chain Manager
Jenny Craig
08.2015 - Current
ROC Specialist I
Cox Communications
06.2009 - 10.2010
Sr Project Manager
Chandler Signs
07.2005 - 06.2009