Jessica Rodriguez
Odessa,TX
Summary
Newly Licensed Vocational Nurse (LVN) 2025 graduate, with over 10 years of experience in fast-paced clinical settings, transitioning from a Certified Medical Assistant role. Highly skilled in direct patient care and medication administration. Committed to providing safe, compassionate, and culturally sensitive care. Critical thinking, and EMR documentation. Bilingual in English and Spanish.
Overview
13
13
years of professional experience
Work History
Certified Medical Assistant
Pinnacle Dermatology And Skin Rejuvenation
06.2017 - 08.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Collected and documented patient medical information such as blood pressure and weight.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Taught patients about medications, procedures, and care plan instructions.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Obtained client medical history, medication information, symptoms, and allergies.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Documented vital signs and health history for patients in clinic and hospital environments.
Medical Office Assistant
University Of Texas At San Antonio
01.2013 - 06.2016
- Created and updated records and files to maintain document compliance.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Resolved customer concerns efficiently to promote satisfaction and loyalty.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Updated patient information and insurance details for accurate electronic medical records.
- Prepared patient charts by gathering and organizing medical records ahead of appointments.
- Used Software to schedule appointments for doctor visits and procedures.
- Registered patients and completed associated paperwork for accurate records.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Obtained pre-authorization from insurance companies ahead of medical services.
- Answered phone calls and messages for Number-physician Type medical facility, scheduling appointments, and handling patient inquiries.
- Assisted with medical coding and billing tasks.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Processed medical insurance claims and payments.
- Managed office bookkeeping with insurance billing and patient payments.
Certified Medical Assistant
Texas Oncology
08.2011 - 11.2012
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Education
Medical Assisting
Odessa College
Odessa, TXNursing
Odessa College
Odessa, TX07-2025
Skills
- Vital Sign Monitoring
- Patient Documentation
- Administering Immunizations
- Healthcare Procedures
- Performing EKGs
- Sterilize Instruments
- Medication administration
- Catheter care
- Aseptic techniques
- Care plans
- Wound care
- phlebotomy
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Certified Medical Assistant
Pinnacle Dermatology And Skin Rejuvenation
06.2017 - 08.2024
Medical Office Assistant
University Of Texas At San Antonio
01.2013 - 06.2016
Certified Medical Assistant
Texas Oncology
08.2011 - 11.2012
Medical Assisting
Odessa College
Nursing
Odessa College
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