Summary
Overview
Work History
Education
Skills
Timeline
OfficeManager

Jessica Rollins

Bellevue,USA

Summary

Office management professional with track record of optimizing administrative functions and fostering productive work environment. Recognized for strong focus on teamwork and achieving operational success. Reliable and adaptable, with skills in office software, scheduling, and resource management to meet changing needs.

Overview

25
25
years of professional experience

Work History

Office Manager

Butler Trucking LLC
05.2023 - Current
  • Oversaw payroll for 15 staff members and daily invoices with spending tracking.
  • Evaluated operational workflows, pinpointing improvement opportunities for efficiency.
  • Ensured accurate billing by monitoring front desk financial transactions.
  • Conducted end-of-day report reconciliations to confirm billing accuracy.
  • Maintained customer relations by professionally resolving guest complaints.
  • Guided new hires, quickly addressing inquiries to bolster understanding of duties.
  • Increased guest satisfaction through streamlined front office operations and swift resolution of concerns.
  • Handled client records and enforced safety protocols to protect data integrity.

Assembly Technician

Whirlpool Corporation
05.2000 - 05.2023
  • I worked in assembly focusing on daily goals producing safe and good quality products for my employer. I strive to conduct a positive attitude and encourage others to do the same.

International Material Planner

Whirlpool Corporation
09.2016 - 10.2019
  • I managed most incoming assembly parts from China, Thailand, and Vietnam on a daily basis. I worked with suppliers to hold and maintain stock in the US. I had weekly meetings with some suppliers to discuss any issues that may affect any supply issues and work on solutions to avoid any shortages.

Team Leader in Assembly

Whirlpool Corporation, Clyde Division
01.2007 - 01.2016
  • I managed a team of 10 people on several assembly areas. Many of my duties included overall maintenance and functionality of the area. This included assisting workers with day to day obstacles. I maintained model changes and daily counts all while having good communication with my peers and leadership with any issues.

Education

No Degree - Business Management

Terra State Community College
Fremont, OH
01.2018

High school or equivalent -

Seneca East High School
Attica, OH
05-1998

Skills

  • Customer engagement
  • Office administration coordination
  • Effective organizational skills
  • Administrative support

Timeline

Office Manager

Butler Trucking LLC
05.2023 - Current

International Material Planner

Whirlpool Corporation
09.2016 - 10.2019

Team Leader in Assembly

Whirlpool Corporation, Clyde Division
01.2007 - 01.2016

Assembly Technician

Whirlpool Corporation
05.2000 - 05.2023

No Degree - Business Management

Terra State Community College

High school or equivalent -

Seneca East High School

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Jessica Rollins