Criminology
Jessica Roman
Medical Receptionist , Medical Records
Fort Pierce,FL
Summary
I am a result-oriented, detailed professional with comprehensive medical office experience. Not only am I capable of expediting multiple tasks, I am also exceptionally detail-oriented and organized. I truly enjoy working to enable the company as a whole to prosper. Also among my strengths are strong leadership skills and the ability to work independently. Given the opportunity, I believe I could be an asset to any medical facility.
Overview
25
25
years of professional experience
Work History
Medical Assistant
Dr Ruth Kaplan
11.2011
- Patient intake\ history
- Exam assistance and transcription
- Front Desk Reception
- Heavy phone volume and patient contact
- Maintaining patient files and filing
- Preparing charts for the next day
- Ordering and stocking office supplies.
Biller
Akumin Imaging
04.2014 - Current
- Code and enter transactions
- Send out invoices for patients with payment plans.
- Answer billing questions
- Verified insurance eligibility for patients by calling appropriate parties.
- Coded invoices properly based upon patient services and medical records.
- Maintained confidentiality on all patient record data.
- Drafted reports, contacted customers and reconciled transactions after conducting research into inquiries.
- Submitted claims to insurance companies and researched and resolved denials and explanations of benefit rejections.
- Answered customer invoice questions and resolved issues discovered during invoicing and collection process.
- Checked claims coding for accuracy with ICD-10 standards.
- Charged expenses to accounts and cost centers by analyzing invoice and expense reports.
- Submitted claims to insurance companies.
- Verified accuracy of information and resolved discrepancies with vendors before entering invoices for payment.
- Processed invoice payments and recorded information in account database.
- Input statement information, reconciled accounts and resolved discrepancies.
- Verified accuracy and integrity of motor vehicle and workers' compensation claims through careful research and analysis.
- Assessed billing statements for correct diagnostic codes and identified problems with coding.
- Accurately input procedure codes, diagnosis codes and patient information into billing software to generate up-to-date invoices.
- Answered customer questions to maintain high satisfaction levels.
- Identified professional development opportunities and delivered comprehensive, standardized and hands-on training to new staff.
- Gathered information to produce accounts payable reports for review.
Medical Assistant
Treasure Coast Orthopaedics
06.2007 - 12.2012
- Scanning patient data in preparation for the next day office visit (EMR)
- Patient intake,history and vitals
- Casting and splinting
- Scheduling special procedures, ie, CTs, bone scans arteriograms, home health setup
- Assisting doctors with cultures
- Answering phones,scheduling, faxing
- Medical billing,coding, collections
- Measuring and ordering post-surgical braces and supplies, stocking rooms
- Keeping BMI books up-to-date
- Obtaining authorizations\ referrals as necessary
Dr.M. Gary Schorr
09.2002 - 04.2007
- Assisting with MOHs procedure, patient prep, surgical setup, assisting in surgery, bandaging, aftercare instructions to patient
- Exam room preparation and assistance
- Biopsy preparation and follow-up
- Medical inventory, ordering and stocking supplies
- Sterilization of medical and surgical equipment, autoclave
- Administrative duties, front desk filing, phones, heavy patient contact.
Medical Assistant
Dr. King, Dermatology
05.2001 - 08.2002
- Beaches MRI : Authorizations from insurance companies
- Answering phones, scheduling appts, /patient history and vitals
- Assisting Dr
- During surgery
- Set up surgical tray in a sterile setting
- Explaining biopsy results to patients
- Setting up surgical appointments
- Autoclave instruments
- Send pertinent medical information to tertiary facilities
- Answering and scheduling appointments.
Education
No Degree - Criminal Justice
Westchester Community College
Valhalla, NYCertified Notary Signing Agent NNA - Math Science
Westchester Community College
Valhalla, New YorkSkills
Medical terminology
Patient-focused care
Data entry
Patient flow management
Procedure assistance
HIPAA compliance
Vital sign monitoring
Medical procedures
Electronic medical records
Patient scheduling
Clinical documentation
Compassionate
Appointment setting
Insurance verification
Adaptable
Conflict resolution
Complex Problem-solving
Companionship and emotional support
Patient care coordination
Sterile technique
Medical records management
Specimens collection and processing
Electronic health records
Sterilization techniques
Trustworthy companion
Professionalism and ethics
Maintaining confidentiality
Prioritizing stat orders
Reliable team player
Patient feeding
Patient bathing
Equipment sterilization
Medical supply inventory
Valid state driver's license
Orthopedic splints
Diagnostic testing assistance
Professional bedside manner
Disease prevention education
Interests
Timeline
Biller
Akumin Imaging
04.2014 - Current
Medical Assistant
Dr Ruth Kaplan
11.2011
Medical Assistant
Treasure Coast Orthopaedics
06.2007 - 12.2012
Dr.M. Gary Schorr
09.2002 - 04.2007
Medical Assistant
Dr. King, Dermatology
05.2001 - 08.2002
Certified Notary Signing Agent NNA - Math Science
Westchester Community College
No Degree - Criminal Justice
Westchester Community College