Jessica Romero
Uvalde,TX
Summary
At Bank of America, as a Lead Teller, I excelled in managing cash inventory and mentoring junior tellers, significantly enhancing team performance. Renowned for my problem-solving abilities and attention to detail, I consistently ensured accurate financial transactions and vault balancing, embodying reliability and exceptional customer service.
Overview
14
14
years of professional experience
Work History
Tax Preparer Assistant
02.2019 - 12.2020
- Assisted senior tax preparers in completing complex returns, ensuring compliance with all regulations.
- Enhanced client satisfaction by providing accurate and timely tax preparation assistance.
- Supported clients in gathering relevant financial information, enabling accurate tax return filings.
- Improved overall office efficiency by maintaining digital client records and updating tax software regularly.
Municipal Court Clerk
City Of Uvalde
09.2012 - 06.2016
- Expedited post-hearing processes by swiftly updating court records to reflect case outcomes and any resulting actions, such as fines, penalties, or other consequences.
- Ensured compliance with legal requirements by carefully reviewing court documents for accuracy and timeliness.
- Supported judges in decision-making processes through thorough research and analysis of legal statutes, precedents, and ordinances related to specific cases.
- Improved court efficiency by accurately maintaining and updating case files and dockets.
Lead Teller
Bank of America
05.2007 - 09.2011
- Managed cash inventory, ensuring accurate balancing of the vault and individual teller drawers daily.
- Assisted in training new tellers to ensure a consistent level of excellent service across the team.
- Supported branch management in conducting audits, demonstrating attention to detail while verifying transactional records for accuracy.
- Mentored junior tellers, fostering professional growth and improved performance within the team.
Education
LVN Certificate - Nursing Education
SWTJC
Uvalde, TX05.2024
High School Diploma -
Uvalde High School
Uvalde, TX05.2003
Skills
- Positive Attitude
- Customer Service
- Problem-Solving
- Attention to Detail
- Punctual and Reliable
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Tax Preparer Assistant
02.2019 - 12.2020
Municipal Court Clerk
City Of Uvalde
09.2012 - 06.2016
Lead Teller
Bank of America
05.2007 - 09.2011
LVN Certificate - Nursing Education
SWTJC
High School Diploma -
Uvalde High School