Jessica Rosales-Chavira
Georgetown ,Texas
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering attention to detail, strong decision making and problem solving skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Connexions Professional Services
Austin, Texas
11.2020 - Current
- Executed record filing system to improve document organization and management.
- Prepared tax extensions, tax planning calculations.
- Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
- Maintained complete records of client tax returns and supporting documentation in secured areas.
- Knowledge of DBA, LLC, and EIN filing.
- Interviewed clients to collect information and gather necessary paperwork prior to preparing tax returns.
- Prepared written responses to resolve federal notices.
Preschool Teacher
Primrose School of Georgetown
Georgetown , TX
02.2015 - 08.2016
- Monitored students' academic, social and emotional progress and recorded in individual files
- Promoted physical, academic and social development by implementing diverse classroom and outside activities
- Educated students in foundational concepts such as shapes, numbers and letters.
Server
La Playa Mexican Cafe
Georgetown , TX
09.2011 - 07.2014
- Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Education
Associate in general studies -
Austin Community College
Austin, TX05.
Certification - Phlebotomy
Austin Community College
Austin, TXSkills
- Fluent in Spanish and English
- Time management
- Detail-oriented
- Computers and Technology
- Document and File Management
- Spreadsheet Development
- Accounting and Bookkeeping
Certification
- CNP - Certified Notary Public
- Licensed Life Insurance Agent
Timeline
Administrative Assistant
Connexions Professional Services
11.2020 - Current
Preschool Teacher
Primrose School of Georgetown
02.2015 - 08.2016
Server
La Playa Mexican Cafe
09.2011 - 07.2014
Associate in general studies -
Austin Community College
Certification - Phlebotomy
Austin Community College