Jessica Ruiz
Boynton Beach,FL
Summary
I would like to find a position in a field in which I can demonstrate and put to use all of the knowledge and skills I have learned through my past experiences.
Overview
10
10
years of professional experience
Work History
Paralegal Assistant
SIN FRONTERAS SERVICE
03.2021 - 01.2025
- Paralegal Assistance, Administration Assistance, Data entry, Immigration, Customer Service, Spanish Court Interpreter, Documenting Interactions, Management
Customer Service Associate
Datalot
09.2020 - 02.2021
- Customer Service, Inbound Calls, Outbound Calls, Insurance sales, Data Entry, Customer Service Associate, Quality Assurance, Answering And Routing Calls
Customer Service Associate
TRANSCEND MEDIA CENTER
01.2016 - 07.2016
- Representatives Associate, Inbound Calls, Outbound Class, Education Sales, Data entry, Customer Service Associate, Managing Calls Escalation
Customer Service Associate
STORM TIGHT WINDOWS
05.2015 - 07.2015
- Appointment Setter, Inbound Calls, OutBond Calls, Customer Service Associate, Identify Customers Service Needs
Customer Service Associate
TURNKEY AUTO GROUP
10.2014 - 04.2015
- Telemarketing, Fronter, Outbound Calls, Inbound Calls, Admin Assistance, PayRoll, Monitoring Calls, Customer Service Associate, Adhering To Script
Education
Cosmetology - undefined
Academy Of Palm Beach
Lake Worth, FL11.2012
High School - undefined
Oxford Academy
Fort Lauderdale11.2008
Skills
- Bilingual (English and Spanish), Task Prioritization, Efficiency Improvement, Customer Service and Satisfaction, Skilled Collaborator, Technical Proficiency, Rapid And Adaptive, Effective Cross Functional Communicator, Solution Oriented Professional, Positive Attitude, Excellent Communication And Problem Solving Skills, Highly Motivated, Excellent Time Management Skills, Ability To Work As a Team, But Also Independently, Ability To Work Under Pressure Computer Literate, Phone Etiquette, Keyboard Skills 45 Wpm
- Client communication
Timeline
Paralegal Assistant
SIN FRONTERAS SERVICE
03.2021 - 01.2025
Customer Service Associate
Datalot
09.2020 - 02.2021
Customer Service Associate
TRANSCEND MEDIA CENTER
01.2016 - 07.2016
Customer Service Associate
STORM TIGHT WINDOWS
05.2015 - 07.2015
Customer Service Associate
TURNKEY AUTO GROUP
10.2014 - 04.2015
Cosmetology - undefined
Academy Of Palm Beach
High School - undefined
Oxford Academy
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