Alma Petrowski
Wilkes Barre,PA
Summary
Responsible Deli Associate offering proven skills maintaining clean kitchens and promoting customer satisfaction through exceptional service. Dedicated to completing fast-paced work and properly handling food. Service-driven team player good at connecting with people resulting in repeat customers.
Overview
17
17
years of professional experience
Work History
Head Deli Associate
Schiel's Family Market
08.2020 - Current
- Maintain Companies high standards for product freshness and sanitation
- Prepare special orders and party trays
- Provide premier customer service in store and on telephone, greeting customers and responding to customer questions
- Sell products by providing customers with information needed to make product-related decisions
- Operating meat and cheese slicers, oven, fryer, microwave, cutting tools, scales, deli and butcher equipment.
Canteen Food Preparer
Wilkes-Barre VA Medical Center
06.2017 - 06.2020
- Prepared daily food for patients, staff, and customers
- Maintain high standards for product freshness sanitation by completing daily logs
- Communication with other departments for food.
Deli Associate
Gerrity's Supermarket Inc.
05.2012 - 09.2017
- Greet and wait on customers while providing exceptional customer service
- Maintain and stock all designated department areas
- Always maintain cleanliness and sanitation throughout department areas
- Comply fully with all safety policies and procedures
- Adhere to customer service policies at all times.
Foster Mother
Children and Youth
02.2010 - 06.2012
- Developed and implemented structure, rules and discipline for children
- Participated as member of treatment team working to strengthen and reunify children's family
- Communicated with children's caseworker and other professionals, such as attorney, court-appointed special advocate, therapists and physicians
- Nurtured and guided children's development both physically and emotionally.
Assistant Manager
Schiel's Family Market
02.2007 - 07.2010
- Maintained company's high standards for product freshness and sanitation
- Prepared special orders and party trays
- Provided premier customer service in store and on telephone, developing relationships and responding to questions
- Sold products by providing customers with information needed to make product-related decisions
- Operating meat and cheese slicers, oven, fryer, microwave, cutting tools, scales and deli and butchers' equipment.
Education
Computer operater -
West Side Career & Technology School
06.1985
Skills
- Cleaning and sanitizing
- Safe Food Handling Practices
- Customer Engagement
- Workplace Safety
Timeline
Head Deli Associate
Schiel's Family Market
08.2020 - Current
Canteen Food Preparer
Wilkes-Barre VA Medical Center
06.2017 - 06.2020
Deli Associate
Gerrity's Supermarket Inc.
05.2012 - 09.2017
Foster Mother
Children and Youth
02.2010 - 06.2012
Assistant Manager
Schiel's Family Market
02.2007 - 07.2010
Computer operater -
West Side Career & Technology School
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