Summary
Overview
Work History
Education
Skills
Bilingual Spanish and English
Accomplishments
Timeline
Cashier

Jessica Sanchez Castillo

Longview,TX

Summary

My name is Jessica and I am a motivated employee with years of experience on customer service seeking a position within the billing department at Kindle Dental. My background ranges from customer service experience in Person or through phone, I am able to respond to emails, and maintain a professional attitude during stressful situations. I have experience counting tills, handling money, processing checks and verifying client information. Altogether, I am an eager employee and a fast learner.

Overview

4
4
years of professional experience
4
4
years of post-secondary education

Work History

Cashier

Harbor Freight Tools USA
Longview, TX
10.2021 - Current
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted sales by delivering friendly service and knowledgeable assistance.
  • Maintained cash drawer of $500 or more per shift.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.

Customer Service Associate

Lowe's Home Improvement
Longview, TX
08.2019 - 09.2021
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Informed customers about special promotions and provided detailed information for various products.
  • Cultivated customer loyalty, promoted repeat business and improved sales.
  • Answered customer telephone calls promptly to avoid on-hold wait times
  • Managed over 20 customer call per day.

Cashier

Burke's Outlet Bealls
Longview, TX
08.2018 - 08.2019
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Set up new sales displays each week.
  • Performed cash, card and check transactions to complete customer purchases.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

High School Diploma -

Longview High School
Longview, TX
08.2015 - 05.2019

Skills

    Drawer management

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Bilingual Spanish and English

I am fluent in both Spanish and English languages.

Accomplishments

Culinary Competition

All through High-school i was a part of culinary arts and my senior year we had a competition between all the senior culinary students from multiple schools in the region. The competition was five rounds and each round students would be eliminated. After a very long day and hard work. I won the competition for our school.

Helping Homeless People

During my culinary class, I wanted to volunteer and go to the church to cook and help feed the homeless. I accepted and we spent the whole day making soup and sandwiches for close to 100 people.

Robotics Competition

My robotics class at Longview High-school competed in a world wide competition in Amarillo TX. Schools from all over the world competed against one another. My team worked very hard and we ended placing 14th which was a huge accomplishment for our size school compared to the other schools from other places.

Timeline

Cashier

Harbor Freight Tools USA
10.2021 - Current

Customer Service Associate

Lowe's Home Improvement
08.2019 - 09.2021

Cashier

Burke's Outlet Bealls
08.2018 - 08.2019

High School Diploma -

Longview High School
08.2015 - 05.2019
Jessica Sanchez Castillo